Brandon Nathan Rodriguez Mendez
General Adjuster
Wallkill
Summary
Detail-oriented auto and property damage adjuster with 2 years of experience evaluating claims and preparing accurate estimates. Proficient in CCC One and licensed under New York State 17-70. Skilled at collaborating with adjusters, repair facilities, and customers to ensure timely, fair settlements. Bilingual in English and Spanish, with a strong ability to communicate effectively across diverse customer groups.
Overview
4
4
years of professional experience
27
27
years of post-secondary education
1
1
Language
Work History
Insurance Appraiser
Global Headquarters Claims
10.2024 - Current
- Conduct appraisals of vehicle damage and total losses on behalf of multiple insurance carriers, prepare detailed repair estimates and collaborating with auto body shops to verify and negotiate repair costs.
- Additionally, perform on-site inspections of commercial buildings in New York City to ensure compliance with insurance policy standards; evaluation of damaged equipment including elevators, air conditioning, and boiler rooms.
- Enhanced customer satisfaction by conducting thorough insurance appraisals and providing accurate estimates.
- Prepare detailed repair estimates using CCC One and negotiate repair costs with auto body shops
- Maintained up-to-date knowledge of industry trends, enabling accurate assessment of property values and damage costs.
Certified Medical Assistant, Physical Therapy Assistant
Cardinal Family Medicine, PLLC
08.2023 - 06.2025
- Supported attending physicians and nurses with patient care including rooming patients, recording vital signs, performing lab draws and urinalysis.
- Conducted electrocardiograms, assisted with ultrasound procedures, and performed antibody and antigen testing.
- Provided pain management support using shockwave therapy.
- Ensured patient comfort by addressing emotional and physical needs, answering questions, and facilitating communication by translating between Spanish and English.
- Also, minor clinical procedures such as suture and staple removal were performed.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Certified Medical Assistant
Integrated Medical Healthcare Services, PLLC
05.2021 - 01.2023
- Assisted physicians, nurses, and lab technicians with patient care, including rooming patients, recording vital signs, performing lab draws and urinalysis, and administering COVID-19 tests (PCR, NAAT, and rapid).
- Conducted electrocardiograms, supported ultrasound procedures, and performed antibody and antigen testing.
- Provided compassionate support to patients, addressing both emotional and physical needs.
- Translated medical information between Spanish and English to facilitate clear communication between patients and clinical staff.
Education
High School Diploma - Music, Biology, Image Design, Web Designing, Audio Engineering, Digital Arts
California Virtual Academy
California, United States 08.2017 - 01.2020
Physical Therapy, Medical Assistant
Penn Foster
Scranton, PA 05.2001 - Current
Skills
- CPR/AED Certified
- Certified Medical Assistant
- BLS Provider
- Lifeguard Certification
- Microsoft Office Certification
- Bilingual in Spanish and English
Timeline
Insurance Appraiser
Global Headquarters Claims
10.2024 - Current
Certified Medical Assistant, Physical Therapy Assistant
Cardinal Family Medicine, PLLC
08.2023 - 06.2025
Certified Medical Assistant
Integrated Medical Healthcare Services, PLLC
05.2021 - 01.2023
High School Diploma - Music, Biology, Image Design, Web Designing, Audio Engineering, Digital Arts
California Virtual Academy
08.2017 - 01.2020
Physical Therapy, Medical Assistant
Penn Foster
05.2001 - Current
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