Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Francisco J Holland

Scituate,MA

Summary

Seasoned Insurance Claims Professional, currently working as a Public Insurance Adjuster and Independent Insurance Appraiser. Demonstrates comprehensive understanding of policy contracts and coverage interpretation, with strong negotiation skills to ensure fair settlements. Proven ability to thrive in high-stress situations, maintaining composure and professionalism to deliver impactful results for all stakeholders.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Insurance Appraiser

Independently Employed
Scituate, MA
11.2021 - Current
  • Conducted on-site inspections to assess damages caused by fire, flood, vandalism, or other disasters.
  • Developed detailed reports that identified the extent of damage, estimated repair costs, and determined replacement values.
  • Verified accuracy of claim information provided by claimants.
  • Adhered to all applicable laws and regulations when conducting appraisals.
  • Work with Opposing Appraiser to reach an agreed-upon figure of the loss.

VP - Managing Partner

InterCoastal Public Adjusters
Wilmington, NC - North Carolina
03.2018 - Current
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Researched relevant legal statutes, case law and other sources of information to ensure compliance with applicable laws and regulations.
  • Calculated financial losses associated with property damage and produce narratives to present the loss on our clients behalf.
  • Negotiated settlements between claimants and insurance companies while ensuring fairness for all parties involved.
  • Mediated between claimants and insurers to facilitate swift settlement negotiations without litigation when possible.

Independent Insurance Adjuster

TSI, Worley
Scituate, MA
09.2017 - 03.2024
  • Calculated financial losses associated with property damage.
  • Conducted thorough investigations of insurance claims, including interviews with claimants and witnesses.
  • Advised clients on best practices for mitigating potential risks associated with their policies.

General Manager

Servpro
Stoughton, MA
03.2007 - 08.2011
  • Conducted thorough investigations of insurance claims, including interviews with claimants and witnesses.
  • Evaluated policy language to assess coverage issues in accordance with state laws and regulations.
  • Calculated financial losses associated with property damage.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Education

ARM / CPCU

The Institutes
Online
01-2025

High School Diploma -

Scituate High School
Scituate
05-1994

Some College (No Degree) - Information Technology

UMass
Amherst

Skills

  • Policy analysis
  • Cost Estimation
  • Knowledgeable in Commercial and Residential Property Policies
  • Damage Assessment
  • Claims Investigation
  • S500 Drying Guidelines
  • Claims Dispute Resolution
  • Claims Expert Witness

Certification

  • Certified Independent Insurance Appraiser 10/21 - 61969297
  • TWIA Certified 9/17
  • MA Licensed Public Insurance Adjuster 5/20 - 2115344
  • CT Licensed Public Insurance Adjuster 11/20 - 2703896
  • TX Licensed Public Insurance Adjuster 10/20 - 2577104
  • RI Licensed Public Insurance Adjuster 5/19 - 2577104
  • NC Licensed Public Insurance Adjuster 3/18 - 19494895
  • FL Licensed Public Insurance Adjuster 11/18 - W701966
  • PMP - Certified Project Manager Institute 2007

Timeline

Insurance Appraiser

Independently Employed
11.2021 - Current

VP - Managing Partner

InterCoastal Public Adjusters
03.2018 - Current

Independent Insurance Adjuster

TSI, Worley
09.2017 - 03.2024

General Manager

Servpro
03.2007 - 08.2011

ARM / CPCU

The Institutes

High School Diploma -

Scituate High School

Some College (No Degree) - Information Technology

UMass
Francisco J Holland