BRANDON NETTLEKISS
Centralia,WA
Summary
Healthcare leader with more than 10 years of experience across Health Information Management, healthcare operations, regulatory compliance, quality improvement, and project implementation. RHIA and CCS with a background in medical coding, clinical documentation, auditing, electronic health records, healthcare data, and CMS and Medicare requirements. Experienced in leading teams, improving processes, implementing organizational change, and using healthcare data to support quality, compliance, and operational decisions.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Washington.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Nursing Home Administrator
Caldera Care
06.2025 - 07.2026
- Led the day-to-day operations of an 83-bed skilled nursing facility with responsibility for quality, regulatory compliance, financial performance, staffing, and resident care.
- Led QAPI and quality improvement efforts, leveraging healthcare data and trend analysis to enhance resident care.
- Managed budget performance, staffing, and census to ensure operational stability and compliance with regulatory standards.
- Led QAPI and quality improvement efforts using healthcare data, trend analysis, and root cause analysis.
- Led operational and process improvement projects from planning through implementation.
- Worked with department leaders to improve workflows, address performance issues, and meet facility goals.
- Developed and delivered staff training on compliance and quality to align team performance with facility policies and operational changes.
Nursing Home Administrator
Providence Health
01.2025 - 04.2025
- Led operations during ownership transition, ensuring seamless service delivery and stakeholder engagement.
- Maintained quality, safety, staffing, and regulatory compliance throughout the transition.
- Coordinated implementation of new systems, processes, and vendor partnerships to support ownership transition.
- Continued oversight of QAPI and quality improvement activities.
- Collaborated with department leaders and new ownership to uphold continuity of care and operational stability.
Acting Director of Operations
Providence Health & Services
05.2024 - 01.2025
- Led facility operations with responsibility for financial performance, quality, compliance, and department leadership.
- Led staff engagement and development efforts, enhancing retention and minimizing turnover rates.
- Managed QAPI and quality improvement initiatives using healthcare data and root cause analysis to elevate service quality.
- Managed QAPI and quality improvement using healthcare data and root cause analysis.
- Streamlined pre-admission and discharge processes to align patient needs with facility resources more effectively.
- Managed aging accounts and worked to address barriers to payment.
- Led operational projects, process improvements, and regulatory changes through implementation.
- Directed hospital operations to align staffing, throughput, and service delivery with patient care priorities.
- Standardized workflows across departments to improve operational consistency and regulatory compliance.
Director of Health Information Management
Providence Health & Services
05.2024 - 05.2024
- Led HIM operations with responsibility for clinical documentation, coding, data integrity, compliance, and health information systems.
- Conducted documentation and ICD-10 coding audits, enhancing accuracy and ensuring audit readiness.
- Developed audit tools to monitor coding accuracy, data integrity, and compliance across multiple facilities.
- Conducted documentation and ICD-10 coding audits to support accuracy, reimbursement, and audit readiness.
- Developed audit tools that improved monitoring of coding accuracy and data integrity across multiple facilities.
- Interpreted CMS, Medicare, state, and federal requirements, updating policies and procedures to ensure compliance.
- Used healthcare data to identify trends and support quality and process improvement.
- Supervised health information management workflows, ensuring compliant record completion and chart integrity.
- Coordinated release of information requests, safeguarding PHI and HIPAA requirements.
Health Information Management Representative
Providence Health & Services
03.2015 - 05.2019
- Supported HIM operations by managing patient health records, coding, documentation, and release of information to ensure compliance and accuracy.
- Maintained accurate, complete, and secure patient health records.
- Conducted documentation and coding audits to support accuracy, compliance, and reimbursement.
- Coded clinical documentation using ICD-10 to support accurate billing.
- Managed release of information to uphold HIPAA standards and organizational requirements, safeguarding patient confidentiality.
- Maintained accurate medical records across electronic and physical systems, facilitating streamlined access for healthcare providers.
- Reviewed medical records for completeness, accuracy, and compliance with HIM standards.
- Processed release of information requests while protecting confidentiality and HIPAA requirements.
Education
Master of Health Administration - MHA
Western Governors University
Salt Lake City03-2024
Bachelor of Science - BS, Health Information Management
Western Governors University
Salt Lake City09-2020
Associate of Applied Science - A.A.S., Health Informatics and Information Management
Shoreline Community College
Shoreline07.2019
Skills
- Regulatory Compliance
- Quality improvement
- Clinical documentation
- Health Information Management
- Medical Coding & Auditing
- EHR Systems
- Healthcare reporting
- Financial Performance Management
- Staffing Optimization
- Staff development
- Process Improvement
- Facility management
- Resident Satisfaction Initiatives
- Regulatory Compliance Management
Certification
Licensed Nursing Home Administrator
Registered Health Information Administrator (RHIA)
Certified Coding Specialist (CCS)
Timeline
Nursing Home Administrator
Caldera Care
06.2025 - 07.2026
Nursing Home Administrator
Providence Health
01.2025 - 04.2025
Acting Director of Operations
Providence Health & Services
05.2024 - 01.2025
Director of Health Information Management
Providence Health & Services
05.2024 - 05.2024
Health Information Management Representative
Providence Health & Services
03.2015 - 05.2019
Bachelor of Science - BS, Health Information Management
Western Governors University
Master of Health Administration - MHA
Western Governors University
Associate of Applied Science - A.A.S., Health Informatics and Information Management
Shoreline Community College
Personal Information
Title: HEALTHCARE OPERATIONS | HEALTH INFORMATION MANAGEMENT | COMPLIANCE