Brandon Nguyen
Dover
Summary
Skilled in patient monitoring, clinical assessments, and Epic EMR in a fast-paced cardiopulmonary step-down unit at Atlantic Health System. Supports nursing staff and enhances patient care. Led front desk operations, scheduling, and insurance tasks at C&H Dental. Improved efficiency and patient satisfaction through strong time management and staff training.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PATIENT CARE TECHNICIAN
Atlantic Health System
Morristown
05.2024 - Current
- Responded promptly to emergency situations using established protocols.
- Performed hourly rounds and responded promptly to call lights.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Monitored patient condition and reported changes to the nursing staff.
FRONT OFFICE MANAGER
C&H Dental
Randolph
08.2023 - Current
- Identified ways to improve efficiency in operations and implemented process changes.
- Managed front office operations, including scheduling and assigning tasks.
- Ensured customer satisfaction by providing efficient service and resolving complaints.
- Trained new employees in customer service practices and policies.
- Maintained accurate records of all transactions, bookings, and payments.
Education
Bachelor of Science - Nursing
Fairleigh Dickinson University
Florham Park, NJ, US05.2025
Skills
- Epic EMR proficiency
- Patient care
- Time management
- Patient monitoring
- Clinical assessment
- Clinical training
Certification
CPR/AED Certified
References
- Yuhui Hu, C&H Dental, Doctor Boss, (973) 366-2100, info@smilewithchdental.com
- Nicole Brogan, Atlantic Health System, Nurse Manager, (973) 971-6368, nicole.brogan@atlantichealth.org
Timeline
PATIENT CARE TECHNICIAN
Atlantic Health System
05.2024 - Current
FRONT OFFICE MANAGER
C&H Dental
08.2023 - Current
Bachelor of Science - Nursing
Fairleigh Dickinson University
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