
Dynamic hospitality professional with extensive experience as a Lead Bartender at Rough Rider, excelling in cocktail development and staff management. Proven ability to enhance customer satisfaction through innovative drink offerings and responsive service. Skilled in responsible alcohol service and inventory management, consistently delivering exceptional guest experiences.
Led high-volume cocktail service in a unique, timed "flight-style" seating model, serving groups of guests
simultaneously with precision and efficiency.
Provided engaging, high-energy guest interaction, blending hospitality with entertainment to enhance overall guest
experience.
Oversaw guest experience from arrival through departure, ensuring consistent hospitality standards.
Managed workflow and pacing to align with synchronized service windows and turnovers.
Collaborated with team members to ensure seamless service transitions between "flights" of guests.