Brandon Oakley
Indianapolis
Summary
Detail-oriented professional with over a decade of experience in service technician roles. Expertise in diagnosing, repairing, and maintaining equipment, alongside a commitment to implementing safety protocols and enhancing customer service delivery.
Overview
27
27
years of professional experience
Work History
Service Technician/Route Driver
Advantage Water Conditioning
Beech Grove, IN
01.2013 - 01.2026
- Diagnosed and repaired water conditioning systems to ensure optimal performance.
- Conducted routine maintenance on equipment, extending service life and reliability.
- Assisted customers with troubleshooting issues, providing clear explanations and solutions.
- Collaborated with team members to improve service delivery processes and customer satisfaction.
- Implemented safety protocols during installations, reducing risk of accidents on job sites.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Route Driver/Warehouse Worker
Cintas
Indianapolis, IN
06.2004 - 12.2011
- Delivered products efficiently to various customer locations, ensuring timely service and customer satisfaction.
- Managed route planning to optimize delivery schedules and reduce travel time.
- Maintained accurate records of deliveries and inventory to support operational efficiency.
- Conducted vehicle inspections and performed routine maintenance to ensure safety compliance.
- Monitored fuel usage and implemented cost-saving strategies for route management.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
Department Lead
Old Navy, Gap
Indianapolis, IN
06.1999 - 05.2004
- Led daily operations to enhance team performance and customer satisfaction.
- Developed training programs to improve staff skills and product knowledge.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales data to inform strategic merchandising decisions and optimize product placement.
- Facilitated cross-departmental collaboration to enhance overall operational efficiency.
Education
High School Diploma -
Arsenal Tech High School
Indianapolis, INSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
Timeline
Service Technician/Route Driver
Advantage Water Conditioning
01.2013 - 01.2026
Route Driver/Warehouse Worker
Cintas
06.2004 - 12.2011
Department Lead
Old Navy, Gap
06.1999 - 05.2004
High School Diploma -
Arsenal Tech High School