Professional technician with robust experience in equipment maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.
Overview
7
7
years of professional experience
Work History
Service Technician/Route Driver
Auto Chlor
Santa Clara, CA
06.2025 - 05.2026
Diagnosed and repaired commercial dishwashing equipment to ensure optimal performance and customer satisfaction.
Conducted routine maintenance checks on machines, identifying potential issues before they escalated.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Coordinated resupply of dishwasher chemicals to restaurants on a monthly basis to maintain cleanliness and compliance standards.
Banquette Bartender
Sonesta Hotel
Milpitas, USA
02.2024 - Current
Prepare and serve beverages for banquets, ensuring guest satisfaction and adherence to service standards.
Efficiently manage banquet bar operations, enhancing guest experiences and ensuring compliance with service standards.
Expertly prepare and serve a variety of beverages, ensuring high guest satisfaction and adherence to established protocols.
Coordinate with banquet team to deliver seamless service, consistently exceeding guest expectations and maintaining high standards.
Sales Associate
Footlocker
Santa Clara, California
08.2024 - 03.2025
Used technology resources to assist customers in locating and selecting items.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assisted customers with product selection, sizing and styling.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Engaged customers in friendly, professional dialogue to determine needs.
Server
Olive Garden
San Jose, USA
11.2023 - 02.2024
Maintained a keen attention to detail in order-taking and service, ensuring accuracy and enhancing the dining experience.
Cultivated a positive dining atmosphere through energetic service and personalized guest interactions, boosting repeat customer visits.
Managed high-volume shifts effectively putting proper holds on food, maintaining composure and delivering excellent service under pressure.
Cashier
Safeway
San Jose, USA
09.2022 - 08.2023
Efficiently managed cash transactions, reducing wait times and improving customer satisfaction through accuracy and speed.
Worked closely with team members to streamline checkout processes, enhancing overall efficiency and customer experience.
Provided assistance to customers with a friendly attitude, fostering a welcoming shopping environment and resolving issues promptly.
Assisted in training new hires on cashier protocols, enhancing team capability and service quality.
Server/Busboy
Emperor Norton's Italian Restaurant
San Jose, USA
03.2019 - 04.2020
Delivered exceptional customer service, enhancing dining experience and increasing repeat customers, showcasing strong communication and multitasking skills.
Collaborated with team to maintain clean and orderly dining areas, supporting efficient service and enhancing overall customer satisfaction.
Efficiently bussed tables, ensuring quick turnover and minimized wait times, contributing to a smooth and enjoyable dining experience.
Assisted waitstaff with timely clearing of tables and resetting dining areas, fostering a seamless dining environment and team synergy.