Brandon O'Brien
Nottingham,MD
Summary
Personable and dedicated Healthcare Professional with extensive experience in the healthcare and customer service industry. Solid team player with an upbeat, positive attitude and proven skills in establishing rapport with patients. Motivated to maintain patient satisfaction and contribute to company success. Specialize in thorough patient education and care, PAP Therapy, and ASM guidelines and protocols.
Overview
15
15
years of professional experience
Work History
Polysomnographic Technologist/Clinical Coordinator
Forward Healthcare
Baltimore, MD
05.2021 - Current
- Currently developing patient-care skills while supporting quality sleep study services.
- Completes patient hook-ups and sleep study procedures according to required standards.
- Trains new employees onsite and supports onboarding.
- Tracks supplies and reports needs to management.
- Guides patients through procedures to ease concerns, encourage cooperation, and support efficient testing.
- Calibrates equipment to support reliable operation and accurate diagnostic results.
- Gathers documents, reviews medical histories, and shares relevant information with supervising clinicians.
- Receives 100% positive feedback from patient surveys.
- Organizes patient scheduling and preparation for PSG, PAP, MSLT, and MWT studies.
- Scores sleep studies accurately and consistently.
- Identifies workflow and staffing concerns and communicates needed adjustments.
- Supports audits, accreditation activities, and regulatory compliance efforts.
- Keeps patient and study records accurate and up to date.
- Reviews study results and doctor treatment recommendations with patients.
- Tracks turnaround times for scoring and physician reports.
- Assists with technologist scheduling and study assignment planning.
- Arranges follow-up testing when required.
Sleep Technologist
Acute Diagnostics And Services, LLC
Owings Mills, MD
03.2016 - 03.2021
- Performed required hook up and sleep study procedures
- Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
- Calibrated equipment for optimal use and to obtain accurate diagnostic results.
- Collected, documented, and reviewed patient medical histories and relays important factors to supervising clinicians.
Sleep Technologist
NovaSom
Glen Burnie, MD
08.2018 - 06.2019
- Provided customer service care for at-home studies
- Educated patients and provided troubleshooting solutions for equipment issues
Sleep Technologist
American Sleep Medicine
Towson, MD
06.2011 - 03.2016
- Treated a variety of patients from pediatric to adulthood
- Provided on-site training for new employees and student interns
- Monitored and maintained aseptic techniques throughout procedures.
- Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Education
RPSGT- Licensed
2013
CCBC Continuing Education Workforce Training Certificate - Polysomnographic Technologist
CCBC Essex College Community Center (COMM)
05.2011
Current Training For Inspire Patients
Inspire
CPR Certificate for Healthcare Workers
Maryland
Skills
- Creating positive experiences and patient connections
- Patient education
- Training and leadership
- Knowledge of different sleep software including ALICE 6 and Somnostar
- Staging and scoring studies
- Training to treat Inspire patients
Timeline
Polysomnographic Technologist/Clinical Coordinator
Forward Healthcare
05.2021 - Current
Sleep Technologist
NovaSom
08.2018 - 06.2019
Sleep Technologist
Acute Diagnostics And Services, LLC
03.2016 - 03.2021
Sleep Technologist
American Sleep Medicine
06.2011 - 03.2016
CPR Certificate for Healthcare Workers
Maryland
Current Training For Inspire Patients
Inspire
CCBC Continuing Education Workforce Training Certificate - Polysomnographic Technologist
CCBC Essex College Community Center (COMM)