Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Orellana

Miami,FL

Summary

Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Overview

6
6
years of professional experience

Work History

Passenger Service Agent

Swissport (Air Europe)
Miami, FL
02.2024 - Current
  • Checked in passengers, assigned seats, and issued boarding passes.
  • Verified identification of passengers for security purposes.
  • Weighed luggage and collected fees for excess baggage.
  • Ensured all safety protocols were followed during the check-in process.
  • Controlled the boarding of flights/ managed a team of 6

Overnight Forklift Operator

Fedex Freight
Medley, FL
07.2022 - 08.2023
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.

Financial Advisor

Gate Gourmet
Miami, FL
02.2019 - 03.2020
  • Reviewed and verified invoices for accuracy and completeness.
  • Analyzed customer accounts to ensure timely payment of invoices.
  • Processed vendor payments and reconciled vendor statements.
  • Resolved discrepancies between invoice information and purchase orders.
  • Maintained accurate records of all invoices, payments, credits, and other transactions.

Education

Associate of Arts -

Miami Dade College
Miami, FL
06-2023

High School Diploma -

Miami Springs Senior High School
Miami Springs
06-2017

Skills

  • Microsoft Excel
  • Fast-paced environment
  • Work independently, and with minimal supervision
  • effectively prioritize work, and meet deadlines

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Passenger Service Agent

Swissport (Air Europe)
02.2024 - Current

Overnight Forklift Operator

Fedex Freight
07.2022 - 08.2023

Financial Advisor

Gate Gourmet
02.2019 - 03.2020

Associate of Arts -

Miami Dade College

High School Diploma -

Miami Springs Senior High School

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Brandon Orellana