Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Brandon Pagan

Miami,FL

Summary

Proven Ramp Agent and Warehouse Handler with a track record of enhancing operational efficiency at Swissport and StratAir. Skilled in aircraft marshalling and problem-solving, demonstrating exceptional ability to improve team communication and reduce operating costs. Excelled in fast-paced environments, significantly contributing to safety and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Ramp Agent

Swift Air
07.2022 - 11.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Warehouse Handler

StratAir
06.2021 - 07.2022
  • Provided excellent customer service when handling inquiries or issues related to orders, returns, or inventory availability.
  • Decreased operating costs through diligent maintenance of equipment, avoiding costly repairs or replacements.
  • Enhanced communication between team members through the implementation of daily meetings and clear task assignments.
  • Maximized storage capacity with effective pallet stacking techniques while adhering to weight limits and safety guidelines.

Ramp Agent

Swissport
11.2023 - 06.2024
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Deli Clerk

Publix
02.2021 - 05.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Crew Member

Little Caesars Pizza
07.2016 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

SLAM Miami
Miami, FL
06.2020

Skills

  • Problem-Solving
  • Loading and unloading
  • Ramp service
  • Aircraft Marshalling
  • Warehouse Handler

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Ramp Agent

Swissport
11.2023 - 06.2024

Ramp Agent

Swift Air
07.2022 - 11.2023

Warehouse Handler

StratAir
06.2021 - 07.2022

Deli Clerk

Publix
02.2021 - 05.2021

Crew Member

Little Caesars Pizza
07.2016 - 12.2020

SLAM Miami

Similar Profiles

CREATE PROFILE
Brandon Pagan