Brandon Palmer
Sarasota
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through efficient order processing and adherence to food safety standards. Recognized for fostering teamwork and maintaining high cleanliness standards in fast-paced environments.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Chick-Fil-A Restaurant
04.2025 - 10.2025
- Assisted in food preparation tasks, ensuring high standards of quality and freshness.
- Processed customer orders efficiently, minimizing wait times during peak hours.
- Maintained cleanliness and sanitation standards throughout the restaurant to ensure customer safety.
- Collaborated with team members to streamline service processes, enhancing overall efficiency.
- Handled customer feedback promptly, resolving issues to improve satisfaction levels.
- Contributed to inventory management by restocking supplies and monitoring product levels.
- Supported training of new team members, fostering a collaborative and productive team environment.
- Executed cash register operations accurately, ensuring correct transaction processing.
- Monitored food safety practices, adhering to health regulations and operational policies.
- Ensured compliance with company standards for appearance and uniform requirements.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Sales Associate
DG Ace Hardware
11.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Deli Clerk
Publix Deli
02.2023 - 09.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - Computer Aided Design And Modeling
Suncoast Technical College
4748 S Beneva Rd, Sarasota, FL 3423301-2026
High School Diploma -
Riverview High
1 Ram Way, Sarasota, FL 3423101-2018
Skills
- Strong teamwork
- Customer interaction
- Taking orders
- Cleanliness standards
- Cash handling expertise
- Hygiene practices
- Food safety
- Food safety procedures
- Food allergy awareness
- Email and phone orders
- Strong work ethic
- Customer service
- Cash handling
- Exceptional customer service
- Professional appearance
Timeline
Restaurant Team Member
Chick-Fil-A Restaurant
04.2025 - 10.2025
Sales Associate
DG Ace Hardware
11.2024 - 03.2025
Deli Clerk
Publix Deli
02.2023 - 09.2024
No Degree - Computer Aided Design And Modeling
Suncoast Technical College
High School Diploma -
Riverview High