Brandon Park
Katy,TX
Summary
Professional leader with extensive experience in driving operational excellence and strategic growth across diverse sectors. Proven track record of fostering team collaboration and people development, consistently achieving impactful results in fast-paced environments. Expertise in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures that empower teams to excel. Recognized for adaptability, effective communication skills, and strong decision-making abilities that contribute to organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Panda Restaurant Group, Inc., Panda Express
Houston, TX
04.2024 - Current
- Facilitated leadership development company sessions for 15+ stores.
- Developed leaders and accommodated safe environment for the team's growth.
- Oversaw daily operations involving budgeting, staffing, scheduling, developing, and inventory control.
- Successfully managed 3.4M+ business
- Held compassionate accountability resulting in better financial and people results with clear metrics.
- Managed a P&L, and identified areas for improvement in cost savings and revenue generation.
- Upheld food safety standards in accordance with City and Ecosure standards.
- Received a Clean restaurant award given by the City for maintaining the ambiance and facility in excellent condition.
- Strategized the operation by daily going over the KPI to identify an opportunity.
- Engaged in area and regional company sessions and successfully hosted one of the events.
General Manager
Garosu KBBQ
Houston, TX
03.2023 - 04.2024
- Launched operations by overseeing a 7,000 sq. ft. Restaurant from the ground up, negotiating and inspecting construction with the general contractor.
- Developed a comprehensive menu tailored to specific demographics and pricing strategy.
- Selected and maintained relationships with 10+ food and beverage vendors in Houston.
- Recruited and supervised a team of over 60 front-of-house and back-of-house staff members.
- Configured stations and culinary equipment focusing on price, performance, and implementation goals.
- Created and executed strategies to enhance operational efficiency.
- Oversaw various facets of daily business operations encompassing budgeting, staffing, developing, and scheduling.
- Inspired colleagues and continued to practice leadership to achieve peak performance.
General Manager
The Qui Korean BBQ & BAR
Chantilly, VA
01.2022 - 03.2023
- Oversaw FOH and BOH operations.
- Administered payroll and distributed employee wages bi-weekly.
- Directed operations of a high-sales (3M+), 7000 square foot restaurant in line with company guidelines.
- Optimized processes for cost reduction, operational efficiency, and increased customer satisfaction.
- Oversaw recruitment and termination processes.
- Facilitated clear and efficient communication among staff members.
- Enhanced supplier partnerships, achieving competitive rates for required materials.
- Encouraged team efforts leading to peak productivity.
FOH Manager
Gogi Friends KBBQ
Alexandria, VA
11.2020 - 01.2022
- Managed all FOH phases of opening a new 10,000 sq. ft. restaurant.
- Developed guidelines and procedures for front-of-house operations.
- Generated monthly summaries on operational metrics for senior management.
- Provided mentorship to improve team effectiveness.
- Oversaw employee recruitment and termination processes.
- Scheduled consistent discussions to pinpoint areas for improvement.
- Implemented protocols for enhanced efficiency within the company.
- Inspired staff to reach their full potential.
- Resolved customer complaints in a professional manner while maintaining brand integrity.
- Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
Assistant Manager/Manager
Iron Age Korean Steak House
Centreville, Virginia
07.2017 - 10.2020
- Delivered exceptional guest service by proactively addressing needs.
- Supported senior management with operational strategy execution and daily rule implementation.
- Guided and monitored staff on service protocols, sanitation practices and menu details.
- Adhered to food safety regulations while maintaining quality standards.
- Educated staff in effective communication skills to enhance guest interactions.
- Encouraged team to achieve peak performance.
- Managed customer service inquiries and complaints in a timely manner.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Server/Head Server
Sushi On Sushi Buffet
Fairfax, VA
10.2014 - 06.2017
- Welcomed guests, distributed menus and responded to inquiries about menu items.
- Distributed duties among servers and assessed their performance.
- Arranged placesettings accurately and efficiently.
- Maintained clean dining area while ensuring customer contentment.
- Ordered supplies based on inventory levels.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Some College (No Degree) -
George Mason University
Fairfax, VAHigh School Diploma -
Fishburne Military School
Waynesboro, VA05-2014
Skills
- Leadership and team building
- People development
- Problem resolution
- Team player
- Ensures accountability
- Food Safety
- Uphold highest standards with clear metrics
- Leading Company development sessions
- P&L management (labor and COGS oversight)
- KPI & Business Acumen
- Business Review
- Successfully led three of 3M revenue stores
- Hosting regional level corporate meeting
Certification
Servsafe Manager
TABC
References
References available upon request.
Education and Training
other,other
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Elementary
Timeline
General Manager
Panda Restaurant Group, Inc., Panda Express
04.2024 - Current
General Manager
Garosu KBBQ
03.2023 - 04.2024
General Manager
The Qui Korean BBQ & BAR
01.2022 - 03.2023
FOH Manager
Gogi Friends KBBQ
11.2020 - 01.2022
Assistant Manager/Manager
Iron Age Korean Steak House
07.2017 - 10.2020
Server/Head Server
Sushi On Sushi Buffet
10.2014 - 06.2017
High School Diploma -
Fishburne Military School
Some College (No Degree) -
George Mason University