Brandon Patrick
Minneola,FL
Summary
Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Skilled General Service Technician with background in wide range of technical, mechanical and customer service tasks. Known for problem-solving abilities, adept at diagnosing and repairing issues across various systems. Demonstrated ability to work efficiently under pressure while maintaining high standards of safety and quality. Made significant contributions to previous employers by improving operational efficiency and consistently exceeding customer satisfaction goals.
Overview
13
13
years of professional experience
Work History
General Service Technician
Pep Boys Auto Parts & Service
Clermont, FL
02.2024 - Current
- Determined the need for tire rotation based on mileage readings from each tire's tread depth gauge.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed standard inspections to assess wear and damage to vehicles.
- Changed oil and filters in vehicles daily.
- Verified proper functioning of all safety features such as seatbelts and airbags, in accordance with state regulations.
- Replaced faulty spark plugs, filters, hoses and other engine components as necessary.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Repaired or replaced worn parts such as brake pads, wheel bearings, transmission components, drive shafts and more.
- Maintained certifications and completed training on systems and components.
Service Technician
Valvoline
Clermont, FL
01.2022 - 12.2023
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Installed new components or replaced defective parts to restore functionality.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
Dishwasher
Golden Corral
St Winder, Ga
07.2014 - 12.2014
- Maintained bathroom cleanliness
- Cleaned and organized dishes
- General building maintenance
- Maintained lobby and bathroom sanitation
Cashier
Zaxby's
St Winder, Ga
05.2013 - 07.2014
- Communicated with clients for outstanding customer service and to increase repeat business
- Followed established safety rules, OSHA guidelines and company safety policies and procedures
- Trained new team members on service processes to increase productivity
- Examined previously completed work for accuracy
Cashier/Cook
Domino's
Winder, Ga
07.2012 - 05.2013
- Handled money
- Prepared food
Education
High School -
Mary Carroll High School
Corpus, TexasSkills
- Power tools operation
- Vehicle maintenance
- Safety procedures adherence
- Installation and repair
- Preventive maintenance
- Heavy lifting
- Mechanical aptitude
- Tire rotation
- Oil changes
- Parts replacement
- Customer service
- POS systems expert
- Client relations
Timeline
General Service Technician
Pep Boys Auto Parts & Service
02.2024 - Current
Service Technician
Valvoline
01.2022 - 12.2023
Dishwasher
Golden Corral
07.2014 - 12.2014
Cashier
Zaxby's
05.2013 - 07.2014
Cashier/Cook
Domino's
07.2012 - 05.2013
High School -
Mary Carroll High School
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