Brandon Payne
Memphis,TN
Summary
Results-driven manager with extensive experience in inventory management and food safety. Known for strong attention to detail and effective communication, contributing to enhanced customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
HMS Rotisserie Associate
Sam's Club
Southaven, Mississippi
02.2025 - Current
- Produces HMS items in compliance to company standards.
- Sets daily item production targets using club production tools.
- Orders products for HMS department based on available stock and expected sales.
- Organized backroom areas to maintain a clean and organized work environment.
- Manages multiple tasks simultaneously while maintaining attention to detail.
- Assists members with product inquiries and store navigation.
Assistant Deli/CMS Manager
The Fresh Market
Memphis, TN
11.2019 - 05.2022
- Assisted Deli Manager in managing daily operations of Deli, Cheese, and CMS departments to ensure seamless service.
- Trained new staff on food safety and customer service protocols.
- Coordinated inventory management and ordering of deli supplies to maintain stock levels and reduce shortages.
- Collaborated with team members to create appealing food displays.
- Supported scheduling and staff assignments to ensure adequate coverage during peak hours.
Kitchen Team Member
Chick-fil-A
Bartlett, TN
04.2018 - 03.2020
- Prepared food items according to company recipes and safety standards.
- Ensured cleanliness of kitchen equipment and workstations to promote safety and efficiency.
- Worked with team to deliver timely service during peak hours, enhancing customer experience.
- Processed customer orders accurately and efficiently, contributing to overall satisfaction.
- Adhered to food safety regulations and sanitation practices consistently.
Deli Manager
Sprouts Farmer Market
Memphis, TN
07.2017 - 03.2018
- Opened Memphis Perkins location, establishing operational standards and procedures.
- Supervised training on food safety and customer service protocols, ensuring compliance and enhancing customer satisfaction.
- Collaborated with vendors to source high-quality products aligned with company standards.
- Developed weekly schedules, aligning staff coverage with peak hours to meet customer demand.
- Ordered necessary deli supplies to maintain stock levels.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Deli Manager
The Fresh Market
Germantown, TN
07.2010 - 06.2017
- Managed daily operations of deli department, ensuring smooth workflow and efficiency.
- Developed weekly schedules to ensure optimal staff coverage during peak hours, enhancing customer service.
- Supervised deli staff to ensure efficient customer service.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Resolved customer complaints in a professional manner.
- Implemented promotional displays to improve product visibility and increase sales.
- Monitored daily sales reports to identify trends and support profitability initiatives.
- Addressed employee performance issues promptly and provided feedback and coaching.
Education
High School Diploma -
Germantown High School
Germantown,TN05-2009
Skills
- Food safety
- Quality control
- Inventory management
- Order processing
- Food preparation
- Customer service
- Customer engagement
- Staff training
- Attention to detail
- Effective communication
Timeline
HMS Rotisserie Associate
Sam's Club
02.2025 - Current
Assistant Deli/CMS Manager
The Fresh Market
11.2019 - 05.2022
Kitchen Team Member
Chick-fil-A
04.2018 - 03.2020
Deli Manager
Sprouts Farmer Market
07.2017 - 03.2018
Deli Manager
The Fresh Market
07.2010 - 06.2017
High School Diploma -
Germantown High School