Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Perez

Team Leader
Lehigh Acres,FL

Summary

I have held the position of team leader for half a year at the flagship Marine Max. Here, the clientele are high-end, such as CEO's and business owners. Responsibilities for these clients are to make sure their needs are attended to both in the ship's store and out on the fuel dock. The team leader is responsible for keeping the team on task and orientating new hires in a positive and efficient way.

Overview

3
3
years of professional experience

Work History

Team Leader

Marine Max
Fort Myers, FL
04.2021 - Current
  • Mentored and guided 5 employees to excel in a fast-paced job setting while teaching them how to excel at customer service.
  • Conducted training and mentored team members to promote positivity in our work environment, willingness to work, and follow proper protocol for every aspect of customer care.
  • Built strong relationships with customers through positive attitude, compassion, friendly communication as well as attentive response.
  • Established open and professional relationships with team members to ensure everyone's voice is heard and any issues internally or externally are properly dealt with.

Certified Nursing Assistant

Gulf Coast Medical Center
Fort Myers, FL
02.2019 - 09.2020
  • Comfort, concerns, and safety of patients were held at the highest priority and dealt with accordingly.
  • Promoted optimism and showed empathy for patients.
  • Checked patient vitals three times daily, this included temperature, blood pressure, and blood sugar levels.
  • Ensured other team members were caught up with patient care and helped where needed.
  • Professionalism with the patients and their families was valued and always shown.

Education

Project Management Certification - Management

Google
Online
08.2022

High School Diploma -

East Lee County High School
Lehigh Acres, FL
05.2018

Skills

  • Onboarding and Orientation
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Overseeing Daily Activities
  • Staff Training
  • Attention to Detail
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Leading Employees

Accomplishments

Successfully lead my team in Health Occupations Students of America to the regional competitions through monitoring and guiding through the learning process.


Successfully orientated five new hires and efficiently taught them how to do the job as well as how to provide excellent customer service to our high-end clients.

Timeline

Team Leader

Marine Max
04.2021 - Current

Certified Nursing Assistant

Gulf Coast Medical Center
02.2019 - 09.2020

Project Management Certification - Management

Google

High School Diploma -

East Lee County High School

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