Overview
Work History
Education
Skills
Achievements
Timeline
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Brandon Perez

Gresham,OR

Overview

12
12
years of professional experience

Work History

Engagement Coordinator

HomeGoods
03.2025 - Current
  • Led frontline operations to elevate customer satisfaction and strengthen customer loyalty.
  • Trained, coached, and mentored store associates to ensure consistent service excellence and adherence to company policies.
  • Fostered a welcoming, engaging store environment that supported positive customer experiences.
  • Managed cash controls and upheld operational and merchandising standards to maintain an efficient, compliant store.
  • Responded promptly to customer concerns, resolving issues to ensure a high level of service and retention.

Front End Assistant/Cashier

Costco Wholesale
06.2020 - 11.2024
  • Efficiently operated cash registers and handling transactions while maintaining a clean and organized checkout lane.

Pharmacy Clerk

  • Maintain accurate records of prescription orders and insurance information.
  • Ensure the proper storage and organization of pharmaceutical products and supplies.

Membership Clerk

  • Provide information about Costco’s membership options, benefits and policies.
  • Handle inquiries and resolve member-related issues with a focus on customer satisfaction.
  • Maintain up-to-date records of membership applications and renewals.

Refunds Cashier

  • Process returns and refunds for customers, adhering to Costco’s return policies.
  • Verify the condition of returned items and ensure they meet company standards.

Floor Manager

Sushi Pure
04.2016 - 01.2020
  • Led hiring, onboarding, and staff training initiatives in collaboration with management.
  • Oversaw food quality, consistency, and preparation standards across operations.
  • Ensured full compliance with all licensing, sanitation, and health & safety regulations.

Server

Pho The Good Times
01.2016 - 04.2016
  • Executed high-volume dine-in and takeout order preparation while maintaining quality standards.
  • Monitored and controlled food and beverage inventory to support uninterrupted daily operations.

Server

Izumi Sushi & Grill
02.2014 - 04.2016
  • Delivered exceptional customer service by ensuring a positive, efficient, and welcoming guest experience.
  • Maintained a clean, safe, and well-organized work environment in compliance with company and health standards.
  • Accurately handled cash, card, and digital transactions while balancing registers and processing payments.

Education

Associate of Science - Psychology

Lane Community College
Eugene, OR
06.2014

High School Diploma -

Maricopa High School
Maricopa, AZ
06-2012

Skills

  • Analytical
  • Results Driven
  • Management
  • Self-motivator
  • Detailed
  • Organized

Achievements

$1 Million Club at Costco Wholesale #02.


Ranked among top performers by producing seven figures in membership sales through strategic upselling and retention efforts during a fiscal year.

Timeline

Engagement Coordinator

HomeGoods
03.2025 - Current

Front End Assistant/Cashier

Costco Wholesale
06.2020 - 11.2024

Floor Manager

Sushi Pure
04.2016 - 01.2020

Server

Pho The Good Times
01.2016 - 04.2016

Server

Izumi Sushi & Grill
02.2014 - 04.2016

Associate of Science - Psychology

Lane Community College

High School Diploma -

Maricopa High School
Brandon Perez