Brandon Phillips
Banning,CA
Summary
Dynamic and dedicated professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at DoorDash. Proven ability to adapt and collaborate effectively, ensuring timely deliveries and fostering strong client relationships. Recognized for attention to detail and problem-solving skills in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Delivery Driver
DoorDash
Banning, CA
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
School Crossing Guard
All City Management Services
Costa Mesa, CA
09.2023 - 10.2024
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
Dog Groomer
Petsmart
Costa Mesa, CA
03.2021 - 09.2023
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Cashier
Walmart
Huntington Beach, CA
03.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Kohls Department Store
Huntington Beach, CA
11.2011 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Chaffey Highschool
Ontario, CA2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
Timeline
Delivery Driver
DoorDash
01.2024 - Current
School Crossing Guard
All City Management Services
09.2023 - 10.2024
Dog Groomer
Petsmart
03.2021 - 09.2023
Cashier
Walmart
03.2018 - 10.2020
Sales Associate
Kohls Department Store
11.2011 - 11.2017
High School Diploma -
Chaffey Highschool