Brandon Phimprachanh
Summary
A seasoned entrepreneur, I leveraged operations management and strategic planning to enhance business performance at FullSend Ski and Outdoor. My leadership boosted employee retention and satisfaction, while my adept sales negotiation skills significantly cut costs. Expert in fostering professional networks, I excel in transforming operational challenges into lucrative opportunities.
Overview
9
9
years of professional experience
Work History
Owner/Operator
FullSend Ski and Outdoor
01.2022 - Current
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Negotiated contracts with vendors to secure favorable terms for the business.
Owner/Operator
The Collection by BPM LLC
01.2016 - Current
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Negotiated contracts with vendors to secure favorable terms for the business.
Education
Associate Of Science - Business Administration And Management
Monroe Community College
Rochester, NYBachelor Of Business Administration And Management -
SUNY, Brockport
Brockport, NY2016
Bachelor Of Science - Marketing
SUNY, Brockport
Brockport, NY2016
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Strategic planning
Languages
Thai
Native or Bilingual
Lao
Native or Bilingual
Timeline
Owner/Operator
FullSend Ski and Outdoor
01.2022 - Current
Owner/Operator
The Collection by BPM LLC
01.2016 - Current
Associate Of Science - Business Administration And Management
Monroe Community College
Bachelor Of Business Administration And Management -
SUNY, Brockport
Bachelor Of Science - Marketing
SUNY, Brockport
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