Brandon Quinonez
New York,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Waiter, Bartender, Assistant Manager
El Coco Taqueria Restaurant
03.2023 - 03.2025
- Managed high volume of customers during peak hours, maintaining prompt and efficient service
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
Waiter, Bartender
Il Bastardo
01.2023 - 03.2025
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Assisted in training new waitstaff, sharing best practices and improving overall team performance
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions
- Answered customers' questions, recommended items, and recorded order information
Assistant Manager
Chipotle
02.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Aircraft Cabin Cleaner
Prime Flight - La Guardia Airport
06.2021 - 12.2021
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed
- Collaborated effectively with cross-functional teams such as ground crew, maintenance staff, and flight attendants to prepare aircrafts for departure swiftly
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items
- Promoted a positive image of the airline with professional appearance and interactions during cabin inspections
Education
No Degree - Cinematography
Borough of Manhattan Community College
New York, NYSkills
- Time management
- Customer service
- Attention to detail
- Order management
- Menu memorization
- Fine dining
- Bar terminology
- Table bussing
- Food safety
- Food and beverage pairings
- Relationship management
- Food spoilage prevention
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Waiter, Bartender, Assistant Manager
El Coco Taqueria Restaurant
03.2023 - 03.2025
Waiter, Bartender
Il Bastardo
01.2023 - 03.2025
Assistant Manager
Chipotle
02.2022 - 01.2023
Aircraft Cabin Cleaner
Prime Flight - La Guardia Airport
06.2021 - 12.2021
No Degree - Cinematography
Borough of Manhattan Community College