Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Toro

Aurora,CO

Summary

Dynamic hospitality professional with extensive experience at Guadalajara, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through personalized service and efficient problem resolution. Skilled in managing cash transactions and training staff, ensuring operational excellence and a memorable dining experience.

Overview

11
11
years of professional experience

Work History

Waiter/Host/Bartender/Shift Manager

Guadalajara
01.2017 - 11.2024
  • Provided exceptional customer service by promptly taking and delivering orders.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Demonstrated adaptability by learning menu items and daily specials quickly.
  • Supported team efforts in upselling menu items, enhancing guest experience.
  • Managed cash register transactions accurately, ensuring proper handling of payments.
  • Resolved guest inquiries and complaints efficiently, promoting customer satisfaction.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Freelance Real Estate Photographer

Self
01.2018 - Current
  • Captured high-quality images of residential and commercial properties to enhance listings.
  • Collaborated with real estate agents to understand specific property features and marketing goals.
  • Utilized advanced photography equipment and editing software to deliver polished visual content.
  • Developed creative staging concepts to highlight property strengths and improve buyer engagement.
  • Familiar with Lightroom and photo editing software

Barista

Starbucks
08.2022 - 09.2023
  • Prepared high-quality beverages consistently following established recipes and standards.
  • Trained new staff on efficient coffee preparation techniques and customer service protocols.
  • Streamlined inventory management processes, reducing waste and ensuring product availability.
  • Enhanced customer satisfaction by providing personalized service and resolving issues promptly.
  • Monitored equipment performance, conducting routine maintenance to prevent downtime and ensure efficiency.

Host/Restaurant Busser/Dishwasher

Guadalajara Family Mexican Restaurant
01.2015 - 09.2018
  • Managed guest seating arrangements to optimize flow and enhance dining experience.
  • Trained new hosts on customer service standards and reservation systems.
  • Monitored waitlists and communicated estimated wait times to guests effectively.

Education

Community College of Red Rocks
Lakewood
08-2026

High School Diploma -

Grandview High School
Aurora, CO
05-2020

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Image editing
  • File organization
  • Client communication
  • Photo retouching
  • Color correction
  • Lighting techniques

Languages

English
Native or Bilingual

Timeline

Barista

Starbucks
08.2022 - 09.2023

Freelance Real Estate Photographer

Self
01.2018 - Current

Waiter/Host/Bartender/Shift Manager

Guadalajara
01.2017 - 11.2024

Host/Restaurant Busser/Dishwasher

Guadalajara Family Mexican Restaurant
01.2015 - 09.2018

Community College of Red Rocks

High School Diploma -

Grandview High School

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Eduardo Toro