Richie Cadotte
Steamboat Springs,CO
Summary
Proven shift manager at Saint Julien Hotel and Spa, adept in handling high customer volumes and enhancing guest satisfaction. Expertise in cash handling and maintaining cleanliness showcases a blend of hard and soft skills. Achieved notable efficiency in dining area maintenance and guest relations, ensuring a seamless service experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Waiter/Bartender Shift Manager
Saint Julien Hotel And Spa
01.2017 - 01.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Peter Luger Steak House
03.2000 - 03.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Cash Handling
- Order Management
- Food safety understanding
- Guest Relations
Certification
- Certified CPR
Timeline
Waiter/Bartender Shift Manager
Saint Julien Hotel And Spa
01.2017 - 01.2020
Bartender
Peter Luger Steak House
03.2000 - 03.2015
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