Brandon Ramirez
Phoenix ,AZ
Summary
Positive, upbeat personality traits combined with deep understanding of customer needs and relationship-building. Demonstrates proficiency in identifying customer pain points and delivering tailored solutions. Focused on driving revenue growth and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Solutions Specialist
Cox Communications
05.2021 - Current
- Developed and implemented sales strategies to increase revenue.
- Collaborated with cross-functional teams to design customized product offerings for clients.
- Managed a portfolio of key accounts, nurturing relationships to foster long-term partnerships and increased revenues.
- Enhanced product knowledge by conducting regular training sessions for the sales team members.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated favorable contract terms for clients while maintaining company profitability goals.
- Identified opportunities for upselling and cross-selling products or services based on individual client requirements.
Front Desk Receptionist
Planet Fitness
09.2017 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Cashier
In And Out Burgers
04.2017 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Associate of Arts - Business
Maricopa Community Colleges, Glendale Community College
Glendale, AZ05-2021
Skills
- Deal closing
- Sales process optimization
- Objection handling
- Sales strategy development
- Revenue growth
- Sales quota management
Languages
Spanish
Full Professional
Timeline
Sales Solutions Specialist
Cox Communications
05.2021 - Current
Front Desk Receptionist
Planet Fitness
09.2017 - 05.2021
Cashier
In And Out Burgers
04.2017 - 09.2017
Associate of Arts - Business
Maricopa Community Colleges, Glendale Community College
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