Brandon Ramos
NEW YORK,NY
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2
2
years of professional experience
Work History
Supervisor
Starbucks Corp
08.2021 - 10.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for partners.
- Improved customer satisfaction with timely response to problems, addressing concerns, and finding effective solutions.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Reduced waste by implementing inventory control measures and properly storing perishable goods.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
Education
High School Diploma -
Park East High School
New York, NYSkills
- Safety Understanding
- Safety Awareness
- Staff Scheduling
- Training and Mentoring
- Inventory Control and Record Keeping
- Strategic Planning
- Cash Handling Expertise
- Inventory Management
- Schedule Oversight
- Consulting
- Production Management
- Time Management
- Sales Monitoring
- Team Building
- Conflict Resolution
- Quality Assurance
- Task Prioritization
- Effective Communication
- Policy Enforcement
- Problem Solving
- Leadership Abilities
- Staff Motivation
- Employee Training
- Industry Knowledge
- Organizational Skills
- Customer Service
- Workplace Safety
Timeline
Supervisor
Starbucks Corp
08.2021 - 10.2023
High School Diploma -
Park East High School
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