Brandon Reid
Richmond,VA
Summary
I am a highly qualified natural gas scheduler with nearly seven years of experience in the industry. I excel at managing complex issues and enhancing positive experiences. My commitment lies in ensuring customer satisfaction and meeting business goals
Overview
7
7
years of professional experience
Work History
Gas Transportation Rep III
Berkshire Hathaway Energy
05.2022 - Current
- I lead a team in which I'm responsible for familiarizing my team with customers behaviors and how they utilize their assets within our pipeline.
- Created job aides to guide new hires in following procedures effectively.
- Work alongside management to develop metrics that gauge the effectiveness of training processes.
- Delivered value to customers by assisting them in maximizing their assets within our pipeline.
- Assisted in resolving disputes or discrepancies related to invoices.
- Responsible for finding creative solutions for unique situations with customers. This involves tailoring approach to address specific needs.
Gas Transportation Rep II
Berkshire Hathaway Energy
02.2020 - 05.2022
- Responsible for processing nominations and scheduling gas flows with other pipelines
- Assured quality and security by testing updates made to our internal system.
- Completed month end reconciliations with each pipeline to ensure their were no discrepancies.
- Delivered value to customers by assisting them in maximizing their assets within our pipeline.
- Assisted in resolving disputes or discrepancies related to invoices.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Natural Gas Scheduler
Dominion Energy (contractor)
07.2017 - 01.2020
- Responsible for processing nominations and scheduling gas flows with other pipelines.
- Reconciled shippers storage and pools for proper billing.
- Worked alongside operations group to help maintain integrity of the pipeline.
- Developed and maintained strong relationships with shippers, producers, and other pipelines.
- Resolved scheduling conflicts quickly through effective problem-solving techniques.
Reconciliation Analyst (contractor)
IQVIA
10.2016 - 07.2017
- Was responsible for keeping track of pharmaceutical sales representative's inventory.
- Assisted in correcting shipping, transfer and disbursement errors.
- Gathered information from sample tracking software and paper records from sales representatives to resolve variances.
- Prepared weekly status reports on assigned sales force for management review.
Education
Bachelor of Science - Accounting
Virginia State University
Petersburg, VA12.2014
Skills
- Transportation Regulations Knowledge
- Creative Thinking
- Critical Thinking
- Proficient in Microsoft Offices Applications
Timeline
Gas Transportation Rep III
Berkshire Hathaway Energy
05.2022 - Current
Gas Transportation Rep II
Berkshire Hathaway Energy
02.2020 - 05.2022
Natural Gas Scheduler
Dominion Energy (contractor)
07.2017 - 01.2020
Reconciliation Analyst (contractor)
IQVIA
10.2016 - 07.2017
Bachelor of Science - Accounting
Virginia State University
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