Brandon Reinoehl
Bertram,TX
Summary
Motivated individual with extensive experience in customer service and sales. Skilled in building customer relationships and understanding their needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
General Manager/Managing Partner
Agape BBQ
08.2020 - 06.2024
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
Inside Sales/Commercial Claims Specialist
National Vendor/Genpact
08.2015 - 08.2020
- Building, developing, and maintaining trusting relationships with adjusters and insured clients.
- Sales calling on customers.
- Extensive knowledge and use of Excel-based proprietary quoting tool.
- Coordinating repair estimates with various contractors for liability and commercial loss purposes.
- Ensuring all documentation regarding claims and applicable follow up is recorded and maintained per company standard procedures.
- Ability to reduce escalated situations and by proactively answering questions and resolving issues by communicating in a transparent manner, processing exchanges, refunds and/ or adjusting bills as required.
National Account Manager
Builder Homesite
04.2012 - 08.2015
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Education
Bachelor of Arts - Journalism And Political Science
Indiana University
Bloomington05.1998
Skills
- Quick learner with extensive relevant working background
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Team Leadership
Timeline
General Manager/Managing Partner
Agape BBQ
08.2020 - 06.2024
Inside Sales/Commercial Claims Specialist
National Vendor/Genpact
08.2015 - 08.2020
National Account Manager
Builder Homesite
04.2012 - 08.2015
Bachelor of Arts - Journalism And Political Science
Indiana University
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