Brandon Roberson

Roberson Plumbing LLC

07.2018 - 01.2024

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.