Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Rohrer

Howell,MI

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Polo Ralph Lauren Factory Store
11.2023 - 01.2024
  • Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Worked effectively in fast-paced environments.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Prioritized helping customers over completing other routine tasks in store.

Sandwich Artist

Jimmy John's
01.2023 - 08.2023
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Observed customer purchases in line and differentiated between standard portions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Operated cash register with accuracy, ensuring proper handling of transactions.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

No Degree - Chemistry

Michigan State University
East Lansing, MI

High School Diploma -

Hartland High School
Hartland, MI
05.2023

Skills

  • Retail Merchandising
  • Sales floor organization
  • POS System Operation
  • Inventory and Stocking
  • Customer Service
  • Customer Needs Assessment
  • Retail Store Operations
  • Goal-Oriented
  • Informed Product Selections
  • Customer Transactions
  • Store Opening and Closing

Timeline

Sales Associate

Polo Ralph Lauren Factory Store
11.2023 - 01.2024

Sandwich Artist

Jimmy John's
01.2023 - 08.2023

No Degree - Chemistry

Michigan State University

High School Diploma -

Hartland High School

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Brandon Rohrer