Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Romero

Apex,NC

Summary

Performance-driven Technical Specialist enthusiastic about improving business IT standards and optimizing resources. Eager to leverage 4 years of field experience in new position with room for advancement.

Overview

8
8
years of professional experience

Work History

Home Theater Installer, Tech Specialist

Best Buy
Albuquerque, United States
08.2019 - Current
  • Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
  • Completed troubleshooting and diagnostics
  • Trained users on desktops, laptops and mobile devices.
  • Installed televisions, Home theater speakers, cameras, computers, washers, dryers, microwaves, and more.
  • Demonstrated products to customers, answered questions and redirected concerns to promote merchandise and service sales.
  • Processed credit and debit card payments to complete customer purchasing experience.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Stayed up-to-date on company promotions, sales and special events to educate customers and drive sales.
  • Leveraged knowledge of home theater products and companies to educate customers and lock in sales.

Electrical Apprentice

ENGIE
Albuquerque, United States
12.2017 - 07.2019
  • Enrolled in apprenticeship program
  • Run wire, inspect equipment, clean area and assist in completing maintenance scope work
  • Other task as assigned by Journeyman
  • Handled installation of electrical components by splicing, joining and connecting wire.
  • Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Terminated wiring and connected circuits with correct techniques.
  • Adhered to electrical and building codes when installing and repairing electrical systems or components.

Outside Sales rep. •Sales Representative

Eliot Management Group
Albuquerque, United States
01.2015 - 01.2016
  • Customer Service of electronic payment processing systems
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.

Cashier/SSS

Dion’s Pizza
01.2013 - 01.2015
  • Taking orders, customer service, preparing food for customers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

GED -

NMYCA
Roswell, NM
2016

Phlebotomy certification + 15 College Credits - undefined

ENMUR, Mexico University
2016

OSHA Certification -

ENMUR
Roswell, NM
2016

Skills

  • QUALIFICATIONS/SKILLS:
  • Excellent communication skills works well under pressure and can adapt to changing priorities
  • Critical thinking skills
  • Troubleshooting capabilities
  • Hard working, driven and ambitious
  • Interact professionally with all levels of management, personnel, clients, and visitors in a business-like and polite manner
  • Basic knowledge of different computer programs such as:
  • Microsoft Word, Excel, Power Point & Outlook
  • Ability to learn and adapt in stressful environment
  • Hardware and Software Updates
  • Technical Support Knowledge
  • Onsite Support

Timeline

Home Theater Installer, Tech Specialist

Best Buy
08.2019 - Current

Electrical Apprentice

ENGIE
12.2017 - 07.2019

Outside Sales rep. •Sales Representative

Eliot Management Group
01.2015 - 01.2016

Cashier/SSS

Dion’s Pizza
01.2013 - 01.2015

GED -

NMYCA

Phlebotomy certification + 15 College Credits - undefined

ENMUR, Mexico University

OSHA Certification -

ENMUR

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Brandon Romero