Isaiah Cortez
Amarillo,TX
Summary
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Best Buy
03.2025 - 12.2025
- Provided expert product knowledge to assist customers in making informed purchase decisions.
- Developed and maintained positive customer relationships to enhance loyalty and repeat business.
- Executed visual merchandising strategies to optimize product placement and drive sales.
- Collaborated with team members to achieve store sales targets through effective communication and teamwork.
Online Personal Shopper
Walmart
03.2023 - 11.2024
- Implemented best practices for online shopping processes, resulting in improved efficiency in order management.
- Trained new team members on system navigation and customer service protocols to ensure high-quality support.
- Analyzed customer purchasing trends to recommend product assortments that align with market demands.
- Developed promotional strategies to enhance visibility of featured products, driving increased engagement on digital platforms.
Online Personal Shopper
Walmart
10.2020 - 11.2022
- Curated personalized shopping experiences based on customer preferences and feedback.
- Streamlined order processing by efficiently managing item selection and inventory checks.
- Enhanced customer satisfaction through timely communication regarding order status and delivery updates.
- Collaborated with team members to improve product selection accuracy and reduce fulfillment errors.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
No Degree - Computer And Information Sciences
Amarillo College
Amarillo, TX05-2027
Skills
- Sales experience
- Customer service experience
- Complex Problem-solving
- Brand awareness
- Building rapport
- Time management
Timeline
Sales Advisor
Best Buy
03.2025 - 12.2025
Online Personal Shopper
Walmart
03.2023 - 11.2024
Online Personal Shopper
Walmart
10.2020 - 11.2022
No Degree - Computer And Information Sciences
Amarillo College