Luis Zapata
Miami
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
11.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Supported inventory management by restocking shelves and conducting routine counts.
- Provided exceptional customer service, resolving issues promptly to maintain satisfaction levels.
Sales Associate
Champs Sports
10.2022 - 01.2023
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Participated in training sessions to learn about products and sales techniques for professional development.
- Engaged with customers to build rapport, fostering loyalty and repeat business opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Doral Park High School
Miami, FL06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
- Excellent people skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Best Buy
11.2025 - Current
Sales Associate
Champs Sports
10.2022 - 01.2023
High School Diploma -
Doral Park High School