Brandon Rutiaga
Dallas
Summary
Banking professional with over 4 years in financial services, adept in processing high-volume transactions and maintaining compliance. Proven track record in cash drawer balancing and documentation support, delivering efficient customer service. Currently enhancing data analytics skills to support a transition into banking operations or financial analysis roles.
Overview
7
7
years of professional experience
Work History
Teller I
Frost Bank
Dallas
02.2024 - Current
- Process daily customer banking transactions including deposits, withdrawals, transfers, loan payments, cashier's checks, and account services while maintaining accuracy and compliance.
- Assist customers with account questions, digital banking services, and financial products.
- Balanced cash drawer daily, identifying and resolving discrepancies through effective reconciliation.
- Built customer relationships by identifying needs, offering tailored banking solutions that enhanced customer satisfaction.
- Handle confidential customer financial information while following banking policies and regulatory requirements.
- Maintained accurate records and documentation, ensuring compliance and supporting smooth branch operations.
Teller I
Lone Star National Bank
Mission
10.2022 - 02.2024
- Processed high-volume customer transactions, ensuring timely and accurate handling of deposits, withdrawals, transfers, loan payments, and cashier's checks.
- Balanced cash drawer and maintained precise transaction records to support financial accuracy.
- Assisted customers with account inquiries and banking services, enhancing customer satisfaction and loyalty.
- Followed bank procedures while protecting confidential customer information.
- Supported daily branch operations by providing efficient and accurate service.
Teller I
IBC Bank
McAllen
02.2022 - 10.2022
- Assisted customers with account services, payments, and transfers to meet their banking needs effectively.
- Processed daily financial transactions, ensuring accuracy and enhancing customer satisfaction.
- Maintained documentation and adhered to established banking procedures to ensure compliance and operational efficiency.
Warehouse Worker
Sekai
McAllen
08.2021 - 02.2022
- Managed inventory organization and facilitated timely order fulfillment.
- Supported efficient shipping and receiving operations in fast-paced warehouse environment.
- Operated forklifts and pallet jacks safely while following workplace safety procedures.
- Collaborated with team members to achieve productivity and operational goals.
Sales Associate
Old Navy
McAllen
02.2021 - 08.2021
- Enhanced customer experience through expert product knowledge and attentive service.
- Guided customers in making informed purchases and selecting products to enhance satisfaction.
- Coordinated merchandise displays and executed seasonal promotions to attract customer interest.
- Processed transactions using POS systems and handled cash payments accurately.
Sales Associate
Dollar General
Hidalgo
02.2019 - 10.2019
- Assisted customers with product inquiries and promoted store promotions to enhance customer experience and drive sales.
- Processed customer purchases using POS systems and managed cash transactions to ensure accurate financial handling.
- Organized inventory and streamlined daily store operations to maintain efficient workflow and presentation.
- Stocked merchandise to maintain organized store layout and enhance shopping experience., organized shelves, and maintained store appearance.
- Verified identification to ensure compliance with age-restriction policies for sensitive products. for age-restricted purchases while following company policies.
Education
High School Diploma -
Hidalgo High School
Hidalgo, TXSkills
- Account Services
- Transaction Processing
- Banking Operations
- Financial Transactions
- Cash Handling
- Cash Management
- Cash balancing
- Compliance Procedures
- Confidential Information Handling
- Recordkeeping
- Customer Relationship Management
- Microsoft Excel
- Data Analytics Fundamentals
- Data Cleaning
- Problem Solving
- Team Collaboration
- Team Collaboration
Timeline
Teller I
Frost Bank
02.2024 - Current
Teller I
Lone Star National Bank
10.2022 - 02.2024
Teller I
IBC Bank
02.2022 - 10.2022
Warehouse Worker
Sekai
08.2021 - 02.2022
Sales Associate
Old Navy
02.2021 - 08.2021
Sales Associate
Dollar General
02.2019 - 10.2019
High School Diploma -
Hidalgo High School