Brandon Salgado
Fort Worth,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and Sales with more than 4 years. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Demonstrates strong analytical, communication, and teamwork skills, Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Apple Inc
10.2024 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Achievement: Gained a 10% increase in Apple Care by partnering with a manager
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Managed a consistently high workload in a fast paced environment while achieving performance goals by actively incorporating feedback from teammates and managment
Mobile Sales Representative
MarketSource One Inc.
11.2021 - 10.2024
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Server Assistant
Gaylord Texan Hotel
06.2020 - 11.2021
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Greeted customers warmly to provide exceptional customer service.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Education
High School Diploma -
Keller Central For Advanced Learning
Keller, TX05-2019
Skills
- Performance tracking
- Relationship building
- Customer service and care
- Sales solution development
- Product recommendation
- Sales strategy development
Timeline
Sales Specialist
Apple Inc
10.2024 - Current
Mobile Sales Representative
MarketSource One Inc.
11.2021 - 10.2024
Server Assistant
Gaylord Texan Hotel
06.2020 - 11.2021
High School Diploma -
Keller Central For Advanced Learning
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