Brandon Salinas

Residential Support Specialist — Centre (Fargo, ND) | Apr 2024 – Present

• Provide day-to-day support and supervision for residents transitioning from incarceration, promoting successful community reintegration.
• Develop and implement individualized plans; coordinate referrals to counseling, employment, and housing resources.
• Monitor resident progress, document incidents, and maintain compliance with facility policies and safety protocols.
• Facilitate life-skills workshops, conflict resolution, and liaise with parole/probation officers and community partners.

• Provided on-site IT support during a company migration: deployed new machines, re-imaged existing PCs, and resolved issues that could disrupt operations.
• Supported employees and management with access to shared files, Office 365 apps, cloud integrations, and basic iOS app configuration.
• Set up new users, organized file systems, and performed both basic and advanced troubleshooting to maintain continuity during migration.
• Tools/tech: Windows imaging, Office 365, Intune, Active Directory, cloud app setup.

• Set up and operated laser cutting/CNC equipment to factory standards; uploaded machine programs and maintained records of labor and materials.
• Created and adjusted CNC programs and nesting files to optimize material usage and reduce scrap.
• Performed routine machine maintenance, troubleshooting mechanical and software issues to minimize downtime.
• Inspected finished parts for dimensional accuracy using calipers and micrometers; ensured products met quality specifications.
• Coordinated with production planners and quality control to meet tight deadlines and maintain throughput.
• Trained new operators on machine setup, safe handling of materials, and proper use of control software and safety procedures.

• Performed safe, reliable deliveries with a flawless accident record; secured loads and conducted pre/post-trip vehicle inspections and minor repairs.
• Loaded and unloaded tires and related equipment efficiently, using proper lifting and securing techniques to prevent damage.
• Managed delivery routes, optimized schedules for timely service, and communicated proactively with dispatch and customers about ETAs.
• Completed accurate delivery paperwork, bills of lading, and inventory logs; processed customer signatures and payment when required.
• Provided exceptional customer service, resolved delivery issues on-site, and maintained professional relationships that supported repeat business.
• Assisted with warehouse duties during slower periods: inventory control, stocking, and organizing product for quick retrieval.
• Trained new drivers on company safety protocols, securement practices, and vehicle inspection procedures.