Brandon Sanford

• Work all freight that comes in on our trucks, specifically for the fishing department
• Take care of all product placement, displays, moving product to different aisles, and making the customer's experience easy
• Work closely with current team leads and department manager to make sure important tasks are completed
• Help with floor coverage to meet customer expectations

In my time at Bass Pro Shops I have received many "star performer" awards as well as multiple Outfitter of The Month awards.

I have received promotions and am seen as a leader no matter where I am in the store. I truly care for the work I do here and do my best to help customers have a better experience.

• Took even greater responsibility of the department
• Made sure not just the reel counter but the entire department would be presented in the highest standard
• Lead our entire team to finishing every task big or small
• Took exceptional care of customers
• Helped with public outreach events such as our Kid fishing event in spring, fished with an Autism awareness group, as well as multiple boy scout groups to help them receive badges
• Unloaded trucks and quickly worked product to the floor to satisfy customer needs
• Continuously went above and beyond to make sure the customer felt confident that they were being suggested quality products that fit their specific needs.

• Provided outstanding customer service
• Worked with a team to provide a easy shopping experience
• Took care of the reel display to make sure it would be fully stocked with each individual product we had on hand
• Cared and listened to what customers were looking for to achieve that next trip they had planned
• Understood that for most customers this is more than another fishing trip, it's memories
• Worked very closely with the department team lead to achieve all department goals and personal goals

• Made sure the sales floor was always accessible to customers
• Folded and hung clothing items
• Above all provided exceptional customer service
• Found the right product to support customer needs
• Listen to customers and find out what they were looking for
• Being available to help wherever it was needed

• Used dollies and pallet jacks to remove product from delivery trucks
• Worked all freight for certain areas of the store to ensure full shelves for customers
• Moved with extreme pace to finish each task before moving to the next
• Made sure to rotate newer items with older
• Payed attention to detail of product positioning

• Unloaded general merchandise trucks, some items exceeding 100lbs
• I personally would be in the truck putting boxes on the conveyor belt
• Would also take boxes off of the belt to put them on the corresponding pallet
• Used a pallet jack to take pallets of product to the department they belong in
• Work product of of pallets to ensure that shelves were fully stocked
• Worked closely with a team to get these tasks done before each shift ended
• Often stayed late to finish tasks

• Maintained a clean sales floor
• Consistently faced product on shelves
• Greeted customers with outstanding customer service
• Went above and beyond to meet each customers specific want or need
• Restocking sales floor product
• Unloaded shipment trucks to get product to floor in a timely manner
• Worked overnight shifts to set new "themes" for the retail store
• Used the POS system to check customers out for retail product as well as food tickets
• Worked closely with shift manager to solve problems, handle customer concerns
• Helped the restaurant side with to go orders when staffing was weak
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• Unloaded trucks in a highly fast paced environment
• Loaded trucks in a highly fast paced environment
• Moved with a purpose to get trucks finished in a safe manner
• Moved packages from truck onto conveyor belt, some weighing over 300lbs

• Emptied all trash bins within the hospital
• Interacted with staff, patients, and families to ensure a positive experience
• Trained new employees on our duties and importance of following proper safety codes
• Removed hazardous waste from exam rooms and surgery rooms to keep a safe environment
• Transported hospital beds to floors when called upon