Brandon Sank
Pontiac,MI
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Acorn Health
Clarkston, MI
08.2023 - 10.2024
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Provided crisis intervention services to patients in need.
- Responded promptly to any emergency situations that may arise within the facility.
- Conducted one-on-one counseling sessions with patients and families.
- Monitored patient safety in all areas of the facility.
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Provided emotional support to clients and patients dealing with difficult situations.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Completed patient reports daily and submitted to management for evaluation.
- Planned and implemented safe interventions consistent with treatment goals.
- Completed daily client rounds and tracked client movements.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Contacted patients' relatives to coordinate family visits and conferences.
Customer Service Representative
United Wholesale Mortgage
Pontiac, MI
10.2023 - 05.2024
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
Student Family Liaison
National Hertiage Academies
Waterford, MI
09.2022 - 12.2022
- Identified and interviewed families that may qualify for McKinney-Vento services by Housing type checked on Student Residency Questionnaire (SRQ).
- Collaborated with community resources to develop programs that meet the needs of families.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Created powerpoint and trained staff on Homelessness.
Paraprofessional
National Heritage Academies
Waterford, MI
05.2022 - 06.2022
- Supervised small groups of students during instruction time.
- Administered assessments to determine student's academic performance levels.
- Provided guidance to students in the classroom setting.
- Ensured that all safety regulations were followed in the classroom environment.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Supported students throughout academic instruction and assignments.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Assisted children at stations during small-group learning periods.
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NH09-2023
Associate of Arts - Liberal Arts and General Studies
Southern New Hampshire University
Hooksett, NH08-2022
High School Diploma -
Oxford High School
Oxford, MI06-2018
Bachelor of Arts - Communication Studies
Oakland University
Rochester, MISkills
- Communication
- Teamwork / collaboration
- Problem-solving abilities
- High-energy attitude
- Microsoft PowerPoint
- Active Listening
- Courteous demeanor
- Conflict Resolution
Affiliations
- outdoor activities
- Working out
Certification
- CPR / First Aid
References
References available upon request.
Timeline
Customer Service Representative
United Wholesale Mortgage
10.2023 - 05.2024
Behavioral Health Technician
Acorn Health
08.2023 - 10.2024
Student Family Liaison
National Hertiage Academies
09.2022 - 12.2022
Paraprofessional
National Heritage Academies
05.2022 - 06.2022
Bachelor of Arts - Communications
Southern New Hampshire University
Associate of Arts - Liberal Arts and General Studies
Southern New Hampshire University
High School Diploma -
Oxford High School
Bachelor of Arts - Communication Studies
Oakland University
- CPR / First Aid