Executed strategic operational planning and tactical training, emphasizing equipment accountability and cross-cultural collaboration to achieve mission objectives.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Mavis Tire
Palm Coast, FL
07.2025 - Current
Led daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff on sales techniques and customer service protocols.
Analyzed inventory levels to optimize stock management and reduce waste.
Implemented promotional strategies to increase foot traffic and boost sales revenue.
Monitored team performance, providing feedback to enhance productivity and morale.
Resolved customer inquiries and complaints, enhancing the shopping experience and loyalty.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Team Leader/Tank Commander
United States Army
United States
10.2020 - 05.2025
Directed a four-person team in tactical operations and maintenance of M1A2 Abrams main battle tank.
Implemented comprehensive crew drills and maneuver training during Table VI qualifications, significantly increasing unit combat readiness.
Managed armored assets valued over $10 million, maintaining operational readiness with minimal loss or damage. Supported junior soldiers in adhering to army standards and fostering professional growth.
Material Manager
United States Air Force
Joint Base McGuire-Dix-Lakehurst, NJ
09.2013 - 04.2019
Facilitated logistics support for 87th LRS and 305th AGE flight, enhancing inventory turnaround efficiency.
Ensured operational readiness of 150+ assets to support strategic airlift missions.
Recognized for exceptional leadership and reliability, resulting in promotion to staff sergeant ahead of peers. Contributed to global mobility missions, enhancing overall rapid deployment effectiveness.
ARMED SECURITY - ADVENT HEALTH
HSS Inc
Parker, Colorado
01.2019 - 01.2020
Executed armed security operations in hospital emergency department during COVID-19 pandemic.
Oversaw high-risk patient interactions, effectively managing volatile situations and ensuring safety protocols were enforced.
Managed crisis situations with a focus on maintaining a calm environment, ensuring the safety of staff and patients.
Education
HIGH SCHOOL DIPLOMA - undefined
North Atlantic Regional High School
Parker, Colorado
01.2010
Skills
Cultivated a positive work environment to enhance team performance and morale
Facilitated strategic planning sessions to define long-term objectives and enhance operational efficiency
Directed logistics management strategies to optimize inventory flow and reduce operational delays
Led initiatives to create comprehensive training programs that align with organizational goals Oversaw the implementation of training strategies to improve workforce capabilities Fostered a culture of continuous learning through effective training development
Orchestrated operational coordination efforts to streamline processes and improve team collaboration
Developed and implemented crisis management protocols to safeguard operations and maintain stakeholder trust
Leveraged interpersonal skills to enhance team dynamics and support project objectives
Delivered targeted computer training programs aimed at improving technical proficiency
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty