- Active Guitarist of established live performance Rock n Roll Band
Brandon Seay
Douglasville,GA
Summary
Dynamic Service Technician with extensive plumbing and septic experience, recognized for exceptional customer service and problem resolution. Proven track record in installation and repair, enhancing system performance through preventive maintenance. Punctual and reliable, adept at managing inventory and ensuring operational readiness, resulting in high client retention and satisfaction.
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Professional technician with robust experience in maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.
Overview
22
22
years of professional experience
Work History
Service Technician
Septic Solutions
Temple, GA
09.2018 - Current
- Installed, repaired, and maintained various plumbing systems in residential and commercial properties.
- Implemented preventive maintenance programs to reduce system failures and enhance performance.
- Managed inventory of plumbing supplies and equipment to ensure operational readiness.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
Service Technician
Champion Plumbing
Douglasville, GA
10.2013 - 09.2018
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Boosted customer satisfaction with prompt and efficient troubleshooting and repair of plumbing related issues.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Service Technician
All Star Plumbing
Dallas, GA
08.2006 - 10.2013
- Diagnosed and repaired plumbing systems, ensuring compliance with safety standards.
- Conducted routine maintenance on fixtures and piping to enhance system performance.
- Collaborated with team members to streamline service delivery processes and improve customer satisfaction.
- Managed inventory of plumbing supplies, ensuring availability while minimizing waste through effective ordering practices.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Apprentice
Austell Sewer and Drain
Austell, GA
08.2003 - 08.2006
- Assisted in daily operational tasks, ensuring efficient workflow and adherence to safety protocols.
- Learned and applied proper handling techniques for tools and equipment under supervision.
- Supported team members by maintaining cleanliness and organization of workspaces.
- Observed experienced workers to acquire knowledge of best practices and operational standards.
- Engaged in training sessions to develop skills relevant to role and workplace procedures.
- Adapted quickly to new tools and technologies used within the work environment.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Education
High School Diploma -
Pebblebrook High School
Mableton, GA05-2003
Skills
- Installation and repair
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Attention to detail
- Valid Driver's license
- Flexible and adaptable
- Problem and issue resolution
Interests
Timeline
Service Technician
Septic Solutions
09.2018 - Current
Service Technician
Champion Plumbing
10.2013 - 09.2018
Service Technician
All Star Plumbing
08.2006 - 10.2013
Apprentice
Austell Sewer and Drain
08.2003 - 08.2006
High School Diploma -
Pebblebrook High School