Open To Work
Brandon Selk
Bolingbrook,IL
Summary
Dedicated and results-driven manager with over 8 years of progressive experience in retail and dispensary operations. Proven success in team leadership, compliance, sales growth, and customer engagement. Skilled in process optimization, staff training, and ensuring operational excellence. Recognized for maintaining high service standards, strong organizational ability, and consistent execution of company protocols. Currently seeking to leverage management experience and business acumen toward a leadership role in a fast-paced, customer-focused environment.
Overview
12
12
years of professional experience
Work History
Front of House Manager
Verilife
06.2022 - Current
- Executed efficient opening and closing procedures, ensuring operational consistency and error reduction.
- Supervised Budtender team, assigning tasks and managing schedules for clear role delineation.
- Oversaw sales floor operations as Leader on Duty, maintaining high customer service standards.
- Developed monthly sales planners to establish and achieve sales goals through precise reporting.
- Designed training materials for Budtenders to clarify roles and daily expectations.
- Conducted audits to verify compliance with company protocols and operational standards.
- Managed service tickets for timely resolution of product or facility issues, minimizing disruptions.
- Ensured legal and safety compliance through regular check-ins with service professionals.
- Managed daily operations, ensuring exceptional customer service and smooth workflow.
- Developed staff training programs to enhance team performance and service quality.
- Analyzed customer feedback to drive service enhancements and operational adjustments.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth experience for customers.
Manager
Kohl’s
02.2021 - 05.2022
- Ensured a safe and secure work environment for employees and customers by maintaining adherence to safety protocols.
- Managed store opening and closing procedures, including alarm system operations and securing keys.
- Maintained a visually appealing sales floor by managing planograms and merchandising displays.
- Processed register closures accurately while ensuring financial compliance.
- Oversaw employee scheduling and compliance with labor requirements.
- Promoted store credit card programs to enhance customer engagement.
Store Merchandiser
Best Buy
08.2019 - 07.2021
- Ensured consistent product flow and a clean, organized workspace.
- Collaborated with team members to manage planograms, reposition products, and maintain accurate pricing.
- Supported inventory management and coordinated product movement to sales floor.
- Conducted biweekly tag days to update and verify pricing accuracy.
Retail Salesperson
Once Upon A Child
11.2018 - 08.2019
- Maintained efficient cash flow management through accurate drawer balancing and discrepancy resolution.
- Delivered excellent customer service, assisting individuals with product selections.
- Ensured sales floor cleanliness and product organization to support daily operations.
- Met sales goals through strong product knowledge and engagement.
Customer Service Representative
Circle K
03.2016 - 05.2017
- Maintained store organization and cleanliness while adhering to safety and hygiene standards.
- Operated the cash register, assisting customers with purchases and inquiries.
Cashier
Jewel-Osco
05.2014 - 06.2015
- Handled cash transactions accurately and maintained balanced registers.
- Restocked products and maintained clean, organized aisles.
- Followed all company policies and safety procedures to ensure a secure environment.
Education
High School Diploma -
Romeoville High School
Romeoville06.2012
Some College Coursework Completed - Business Management
Joliet Junior College
Joliet07.2024
Skills
- Staff Leadership & Training
- Compliance & Audit Management
- Sales & Performance Reporting
- Operational Efficiency
- Inventory & Merchandising
- Customer Experience Optimization
- Conflict Resolution
- Scheduling & Labor Management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$25/hr - $50/hrTimeline
Front of House Manager
Verilife
06.2022 - Current
Manager
Kohl’s
02.2021 - 05.2022
Store Merchandiser
Best Buy
08.2019 - 07.2021
Retail Salesperson
Once Upon A Child
11.2018 - 08.2019
Customer Service Representative
Circle K
03.2016 - 05.2017
Cashier
Jewel-Osco
05.2014 - 06.2015
High School Diploma -
Romeoville High School
Some College Coursework Completed - Business Management
Joliet Junior College