Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Property Manager
Reliant Property Management
07.2019 - 12.2021
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Lead Generator
Summus Realty
02.2017 - 01.2019
Generated high-quality leads by researching and identifying potential clients through various online platforms.
Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business opportunities.
Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
Education
Bachelor of Arts - Electrical Engineering
The University of Texas At El Paso
El Paso, TX
05-2027
Associate of Science - Computer And Electrical Engineering
El Paso Community College
El Paso, TX
05-2021
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Furniture Row
10.2021 - Current
Property Manager
Reliant Property Management
07.2019 - 12.2021
Lead Generator
Summus Realty
02.2017 - 01.2019
Bachelor of Arts - Electrical Engineering
The University of Texas At El Paso
Associate of Science - Computer And Electrical Engineering