Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Brandon Sivia

Omaha,NE

Summary

Dedicated clinical laboratory professional with extensive knowledge in laboratory operations and a proven track record of enhancing workflow efficiency. Demonstrates exceptional data management skills and effective communication abilities, contributing to seamless team collaboration and superior patient care. Committed to flexibility in shift work, ensuring consistent support in dynamic environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Laboratory Manager

NDCS
Lincoln, NE
07.2024 - Current
  • Managed inventory of lab supplies, reordering when necessary.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Performed routine maintenance on laboratory equipment to ensure proper functioning.
  • Assisted other lab technicians in their work when needed.
  • Processed hematology and chemistry samples.
  • Maintained a safe working environment by adhering to safety protocols.
  • Participated in external audits related to laboratory operations.
  • Operated a variety of machinery and tools safely and efficiently.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Phlebotomist

Mary Washington Healthcare
07.2023 - 07.2024
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Processed samples accurately and efficiently.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Assisted in the training of new phlebotomists.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Provided excellent customer service while interacting with patients.

Customer Service Associate

Battlefield Country Store
09.2022 - 06.2023
  • Trained new hires on products and services, best practices, and protocols to reduce process gaps.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Provided information about products and services available to customers.
  • Answered phone calls from customers promptly and courteously.
  • Resolved customer inquiries in a timely manner.
  • Followed-up with customers after purchase to ensure satisfaction.

Secretary Intern

Cedar Knolls
05.2022 - 06.2023
  • Processed invoices for payment in accordance with company policies.
  • Prepared correspondence, reports, memos, presentations and other materials as needed.
  • Coordinated mailings such as letters, packages, brochures.
  • Managed multiple projects simultaneously while maintaining attention to detail.
  • Created spreadsheets using Microsoft Excel for tracking purposes.
  • Handled confidential information with discretion and professionalism at all times.

Education

Registered Medical Assistant - Medical Assisting

Vital Medical Institute
Fredericksburg, VA
09-2023

Vocational Degree in Phlebotomy - Phlebotomy

Vital Medical Institute
Fredericksburg, VA
06.2023

I.V. Therapy - I.V. Therapy

Vital Medical Institute
Fredericksburg, VA
06-2023

High school Diploma - General Education

Riverbend High School
Fredericksburg, VA
05.2022

Associate of Science - Biochemistry

Metropolitan Community College
Omaha, NE

Skills

  • Account management
  • Starting IVs
  • Drawing blood via venipuncture
  • Telephone Reception
  • Communications
  • Project management
  • Epic
  • Microsoft 360
  • Laboratory safety
  • Data management
  • ATG
  • Facilities oversight
  • Sample processing

References

  • Stacy McCullen, Phlebotomist Supervisor, (540) 907-7155
  • Jennifer Vargas, Phlebotomy & Medical Assistant Teacher, (540) 734-9931
  • Kayden Peterson, Assistant Lab operator, (402) 853-6662

Certification

  • Medical Assisting
  • Phlebotomy
  • I.V. Therapy

Timeline

Laboratory Manager

NDCS
07.2024 - Current

Phlebotomist

Mary Washington Healthcare
07.2023 - 07.2024

Customer Service Associate

Battlefield Country Store
09.2022 - 06.2023

Secretary Intern

Cedar Knolls
05.2022 - 06.2023

Registered Medical Assistant - Medical Assisting

Vital Medical Institute

Vocational Degree in Phlebotomy - Phlebotomy

Vital Medical Institute

I.V. Therapy - I.V. Therapy

Vital Medical Institute

High school Diploma - General Education

Riverbend High School

Associate of Science - Biochemistry

Metropolitan Community College

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Brandon Sivia