Recent MBA graduate looking to pair laboratory and business knowledge. A customer-focused professional with a successful 10+ year career in the laboratory sector. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in a dynamic and fast-paced setting.
Overview
13
13
years of professional experience
Work History
Laboratory Manager
KMA LLC
01.2021 - Current
Implemented and managed 3 clinical testing departments and managed operations, including but not limited to laboratory tests performance but also quality for diagnosis and care of various patient databases
Ensured turnaround times met / addressed any laboratory-related issues on daily basis
Coordinated key account activity with laboratory staff to ensure laboratory preparedness and growth
Provided updates on laboratory tests performances, and highlights key issues and possible solutions in weekly leadership meetings
Provided solution to key technical issues and ensures its implementation in timely manner
Identified, planned, and implemented continuous improvement of accessioning, toxicology, molecular, and core lab production processes
Molecular - Implemented laboratory developed tests for COVID, RPP, UTI, STI, Nail Fungal, MRSA, Women's Health, Wound, Respiratory panels on QuantStudio12/5
Recruited, hired, trained, scheduled, evaluated all laboratory personnel
Managed all laboratory operations through thorough quality control/quality assurance program
Responsible for providing accurate test results to all clients in timely manner and consulting with clients when necessary
Interviewed, hired and trained lab technicians to perform experiments and analyze results
Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards
Assisted in organizing and overseeing assignments to drive operational excellence
Director of Laboratory Operations
Kaycha Labs Kentucky (subsidiary Of BluewaterDX)
09.2019 - 06.2021
Responsible for idea and implementation of high volume full service cannabis testing lab (quotes, build out, budgeting, sales, marketing, and test implementation)
Responsible for all sales, ongoing account management, and customer service - lab profitable by Q4 of Y1
Account management of all customers (farmers, processors, and final product producers)
Oversaw day to day operations by managing multiple analytical projects related to development, qualification and/or troubleshooting of sensitive, efficient, and reliable assays for wide class of molecules simultaneously
Prepared, reviewed, and edited method transfer, qualification, and validation protocols, analytical technical reports, and regulatory documentation
Completed routine preventive maintenance and troubleshooting on laboratory equipment (GCMS, LCMS, PCR, ICP-MS)
Presented findings to customers to maintain product safety and provide technical guidance resolving their challenging issues
Validated reporting requirements in statewide monitoring system
Maintained ISO17205 quality standards
Maintained equipment/ ensure instruments in good operating condition/ recognize any malfunctions and troubleshoot as needed
Managed team of employees, overseeing hiring, training and professional growth of employees
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Led projects and analyzed data to identify opportunities for improvement
Proved successful working within tight deadlines and fast-paced atmosphere
Director of Mass Spectrometry
BluewaterDX Lab (formerly USMedSci)
01.2017 - 12.2020
Oversaw and led transition of USMedsci to BluewaterDX (Orchestrated move, PMs, and validations of 7 LCMS and two AU680s)
Implemented new LIMS system
Automated sample preparation instrumentation
Worked with sales team to secure new business (presentations, negotiations, and implementation)
Method development and validation using Waters Xevo TQS/TQD (UPLC/MS/MS) to analyze a list of drugs and their metabolites for the purpose of drug toxicology
Responsible for testing/reporting of LCMSMS Methodology including Oral Fluids, Testosterone, and Urine Toxicology, and urine screening
Troubleshoot and maintain lab instrumentation
Held primary responsibility for completing and submitting proficiency testing of various methodologies
Responsible for Quality Assurance a and maintaining COLA/CLIA compliance requirements
Interpret patient results and consult with physicians concerning elucidation and significance of acquired data
Train and monitor incoming scientists on procedures, troubleshooting, and data interpretation
Develop and continually update SOP's to reflect evolving laboratory processes.
Senior Toxicologist
BioTap Medical LLC
01.2014 - 01.2017
Extensive method development and validation using Shimadzu Ultra-High Performance Liquid Chromatography/Tandem Mass Spectrometry (UHPLC/MS/MS) to analyze drugs and their metabolites of forensic interest depending on area of focus such as workplace drug testing, therapeutic drug monitoring, doping control, post-mortem toxicology, etc
Developed standard operating procedures for sample processing, analysis, and interpretation that conform to CLIA rules and regulations
Interpreted patient results and consult with physicians concerning elucidation and significance of acquired data
Trained all lab personnel in correct handling, processing, and analysis of all patient samples according to standard operational procedures and CLIA regulations
Participated in outside proficiency testing programs, write corrective action reports, and share interlab data in order to confirm accuracy of all test results
Worked with lab director to ensure that all CLIA regulations and rules are adhered and that any deficiency is met with immediate solution
Extensive troubleshooting and manipulation of Laboratory Information System Software so that collected data could be properly interfaced and reported
Supervise 3 chemists/data reviewers in lab day-to-day activities
Analytical Chemist (temp)
Jim Beam
01.2012 - 01.2014
Responsible for quality control on all incoming new products and batches from new product development and plants
Analyzed spirits, liqueurs, and cocktails to maintain product safety and brand integrity
Collaborated with high volume production plants to adjust batches both pre- and post-filtration
Operated Beam taste-panel for degree of differences in new products and experimental bourbon processes
Performed tests on GC, FTIR, AA, and HPLC
Communicated test results and data in multiple daily reports to various departments.
Education
Masters of Business Administration (MBA) - Healthcare Administration - Data Analytics
Northern Kentucky University
Highland Heights, KY
05.2021
Bachelor of Arts - Chemistry
University of Louisville
Louisville
05.2011
Skills
Managing Laboratory Operations
Corrective Actions
High Complexity Testing
Client & Account Management
Data Analytics
Clinical Laboratory Management
Customer Satisfaction
Project Management / Implementations
Molecular Diagnostics (PCR)
Toxicology (LCMSMS)
Account Management
Timeline
Laboratory Manager
KMA LLC
01.2021 - Current
Director of Laboratory Operations
Kaycha Labs Kentucky (subsidiary Of BluewaterDX)
09.2019 - 06.2021
Director of Mass Spectrometry
BluewaterDX Lab (formerly USMedSci)
01.2017 - 12.2020
Senior Toxicologist
BioTap Medical LLC
01.2014 - 01.2017
Analytical Chemist (temp)
Jim Beam
01.2012 - 01.2014
Masters of Business Administration (MBA) - Healthcare Administration - Data Analytics
Northern Kentucky University
Bachelor of Arts - Chemistry
University of Louisville
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