Brandon Soto
Phoenix,AZ
Summary
Bilingual 19-year-old ASU student with strong customer service skills, and a consistently positive attitude. Proven in retail front-of-house (greeting customers, cash handling, POS) and back-of-house support (stocking, inventory, shipment unpacking), I’m reliable, fast-learning, and ready to help the team hit goals.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Captains
Phoenix, Arizona
09.2023 - Current
- Loaded and unloaded shipments using forklifts and pallet jacks.
- Organized inventory in designated storage areas for easy access.
- Assisted in order picking and packing for timely dispatch.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Customer Service Advocate
Target
Phoenix, Arizona
03.2023 - 09.2023
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Resolved customer complaints promptly to enhance shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2024
Skills
- bilingual (Spanish, English)
- team collaboration
- problem solving
- order picking
- forklift operation
- time management
- stock replenishment
Accomplishments
- Dean’s List, ASU — Strong academic performance while working part-time
- Bilingual Service — Praised for assisting Spanish-speaking customers
Affiliations
- I’m family-oriented and make time each week to be present with loved ones.
- I have a strong passion for working out and staying active, which builds my consistency and my mindset.
- Extremely focused on my education and bettering myself every day to become a better individual.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Warehouse Worker
Captains
09.2023 - Current
Customer Service Advocate
Target
03.2023 - 09.2023
High School Diploma -
Shadow Mountain High School
Bachelor of Science - Finance
Arizona State University