BRANDON STEWART
Grovetown,GA
Summary
Detail-oriented and empathetic with experience in data entry and customer service within higher education sector and sales. Known for strong interpersonal skills and a genuine passion for helping individuals find their path, I excel in ensuring accuracy and providing personalized support. With a commitment to continuous learning and professional development, I am seeking opportunities to expand my impact in higher education while growing my skills and advancing my career.
Overview
7
7
years of professional experience
Work History
Student Service Specialist I (Undergraduate)
AUGUSTA UNIVERSITY
02.2022 - Current
- Maintained, indexed, updated, and organized student records
- Data entry: perform evaluations and decisions based on student records (i.e., student transcripts)
- Contacted and communicated with students/parents for information related to the onboarding process directly and through salesforce applications
- Utilized CRM and other interfaces to perform work duties through queries and readers
- Updated student applications (national and international students)
- Performed term changes, major changes, and other administrative processes on student records
- Performed course equivalencies for accredited institutions
- (Programs/software include: Slate, Banner, Axiom, TES, Crystal Report)
Sales Representative/Customer Service
EXCHANGE MOBILE CENTER
01.2020 - 05.2020
- Assisted customers with product needs (purchases and informational needs)
- Managed customer information/records via customer service software (Programs/software include: GERS, OMNI, OPUS/FirstNet)
- Became acquainted with different mobile carriers and subsets
Student Service Specialist
MIDDLE GEORGIA STATE UNIVERSITY
08.2017 - 12.2018
- Maintained, indexed, updated, and organized student records via customer information management software (Programs/software include Swords/Banner)
- Updated student applications (limited to students within the institution)
Education
B.S. - Music Education (Vocal)
Augusta University
05-2026
A.A. - Liberal Arts (General Studies)
East Georgia State College
12.2024
High School -
Evans High School
Evans, GA05.2016
Skills
- COMMUNICATION: Able to communicate effectively and efficiently with co-workers, supervisors, and customers/clients
- LEADERSHIP: Able to lead/be a source of reliability for a group of individuals
- TECHNOLOGY SAVVY: Experienced with various computer software programs for documentation, information management, editing, design, and other programming needs (as well as cellular technology)
- FLEXIBILITY: Able to adapt to different circumstances within the work environment with little to no stress - able to multitask various duties
- DISCIPLINE: Capable of displaying discipline with timeliness and adhering to work policies
- ENTHUSIASM: Capable of maintaining a positive attitude and atmosphere within the work environment
- ATTENTIVENESS: Capable of being attentive to meticulous details and other possible changes
Timeline
Student Service Specialist I (Undergraduate)
AUGUSTA UNIVERSITY
02.2022 - Current
Sales Representative/Customer Service
EXCHANGE MOBILE CENTER
01.2020 - 05.2020
Student Service Specialist
MIDDLE GEORGIA STATE UNIVERSITY
08.2017 - 12.2018
B.S. - Music Education (Vocal)
Augusta University
A.A. - Liberal Arts (General Studies)
East Georgia State College
High School -
Evans High School
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