Brandon Stoeckel
NEWARK VALLEY,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Bartender
Ciao
05.2017 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
Bartender/Server Trainer
Applebee's Neighborhood Grill & Bar (TL Cannon)
06.2015 - 05.2017
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Account Representative
Rent A Center Warehouse & Retail Store
11.2014 - 08.2015
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Supported customer satisfaction through regular follow-up and communication.
Education
Bachelor of Science - Physical Education Teaching And Coaching
SUNY College At Cortland
Cortland, NY06.2006
High School Diploma -
Whitney Point Senior High School
Whitney Point, NY06.1998
Skills
- Attending Multiple Customers
- Patron Rapport
- Patron Experiences
- Guest Satisfaction
- Error Identification
- Credit and Cash Transactions
- Handling Difficult Customers
- Stamina and Endurance
- Anticipating Guest Needs
- Recipe and Menu Memorization
Timeline
Bartender
Ciao
05.2017 - Current
Bartender/Server Trainer
Applebee's Neighborhood Grill & Bar (TL Cannon)
06.2015 - 05.2017
Account Representative
Rent A Center Warehouse & Retail Store
11.2014 - 08.2015
Bachelor of Science - Physical Education Teaching And Coaching
SUNY College At Cortland
High School Diploma -
Whitney Point Senior High School
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