Brandon Stokes
Jack in the Box
Westwood
6
years of professional experience
Accomplished Team Leader at Jack in the Box, driving consistent service speed and quality through strategic shift coordination and team motivation. Enhanced staff training and resolved customer concerns efficiently. Leveraged strong problem-solving and leadership skills to achieve a 20% improvement in customer satisfaction, ensuring excellence in food quality and safety standards.
Work History
Team Leader
5 Years 11 Months- Service speed stayed consistent during peak periods through active shift coordination and crew task assignment.
- New team members became prepared on food prep, register procedures, and sanitation standards.
- Consistent menu execution was supported by close attention to food quality, portioning, and freshness.
- Customer concerns were resolved promptly while professional service and restaurant standards stayed intact.
Education
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Staff training
Team supervision
Work Planning and Prioritization
Coaching and mentoring
Documentation and reporting
Performance improvement
Work planning
Complex Problem-solving
Goal setting
Overseeing daily activities
Quality improvement
Safety
Daily workflow improvement
Conflict resolution
Team building
Coaching
Cash handling
Flexible schedule
Issue resolution
Complaint resolution
SMART goals
Leadership
Customer service
Timeline
Team Leader
Jack in the Box
09.2015 - 08.2021Read More
Oasis Continuation School
High School Diploma
Read More