Summary
Overview
Work History
Skills
Timeline
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Brandon Stull

Sturgis,Michigan

Summary

Dynamic Sales Manager with over 8 years of experience in the telecommunications and home service industries, adept in leading teams to exceed sales goals and enhance customer satisfaction. Proven track record in transforming sales performance, evidenced by achieving top sales rankings and leading a Verizon Wireless store to record-breaking success. Skilled in strategic planning, customer relationship management, and team development. Seeking to leverage my expertise in a challenging sales or leadership role, where I can contribute to driving business growth and team excellence.

Overview

9
9
years of professional experience

Work History

Sales/Account Manager

Steam Team Home Services
08.2019 - Current
  • Spearheaded the management of inbound leads and sales calls, showcasing exceptional communication and persuasion skills to drive business growth.
  • Specialized in providing in-person estimates to clients, effectively presenting and selling a range of services including carpet cleaning, tile and grout cleaning, air duct cleaning, soft washing/pressure washing, and window cleaning.
  • Demonstrated a strong customer-centric approach by scheduling services in alignment with client needs and availability, ensuring a high level of customer satisfaction and repeat business.
  • Played a pivotal role in customer service by addressing and resolving concerns related to the services sold, showcasing problem-solving abilities and dedication to client satisfaction.
  • Contributed to the company being awarded the 'Best Carpet and Rug Cleaning Company' by Michiana's Community Choice Awards for three consecutive years (2021-2023), underscoring commitment to quality service and excellence.

Sales Manager

Verizon Wireless
08.2016 - 08.2019
  • Directed comprehensive sales operations, including the recruitment, training, hiring, and termination of sales personnel, demonstrating strong leadership and team management skills.
  • Developed and implemented effective sales strategies and training programs, resulting in a highly skilled and motivated sales team.
  • Managed store scheduling, inventory ordering, and maintenance, ensuring operational efficiency and readiness to meet customer demands.
  • Played a pivotal role in transforming the store from one of the company's lowest performers to a top performer, breaking company sales records consistently.
  • Successfully steered the store to achieve the highest gross profit margins in the company, showcasing exceptional sales leadership and strategic planning.
  • Fostered a culture of excellence and continuous improvement, leading the store to become a benchmark for performance and customer service within the company.

Sales Representative

AT&T
06.2015 - 08.2016
  • Excelled in engaging customers upon store arrival, adeptly identifying their needs to provide tailored service and product recommendations.
  • Demonstrated expertise in presenting a variety of phones and plans, ensuring each customer found solutions that perfectly matched their requirements.
  • Skilled in assisting customers with a range of services including carrier switching, line upgrades, and new line additions, providing seamless and knowledgeable support throughout the process.
  • Consistently achieved top sales performance, frequently ranking as the #1 sales representative company-wide and consistently placing within the top three monthly performers.
  • Recognized for outstanding sales abilities and deep product knowledge, contributing significantly to store traffic conversion and customer satisfaction.

Skills

  • Time management
  • Quality assurance
  • Training and coaching
  • Account Management
  • Staff Management
  • Task Prioritization
  • Client Relations
  • Multitasking Abilities
  • Problem Solving
  • Upselling

Timeline

Sales/Account Manager

Steam Team Home Services
08.2019 - Current

Sales Manager

Verizon Wireless
08.2016 - 08.2019

Sales Representative

AT&T
06.2015 - 08.2016

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Brandon Stull