Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Sutter

Nashville,TN

Summary

Self-Motivated to Serve others with an abiding sense of empathy, understanding, and humility. Very relatable to people from all walks of life. Passionate about the spiritual, physical, and medical needs for Others.

Overview

4
4
years of professional experience

Work History

Guest Services Coordinator

Sober Living Of America
10.2022 - 10.2023
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns in a timely manner.
  • Streamlined Intake and Discharge processes for improved guest experiences.
  • Coordinated with Program Director to ensure rooms were prepared promptly and met quality standards.
  • Assisted guests with immediate needs (Spiritual, Medical, Food, etc.)
  • Coordinated spiritual meetings and discussion groups.
  • Coordinated group outings and activities.
  • Completed daily progress notes to create a proper growth track for each Guest.

Server

Kat'z Deli
04.2020 - 08.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Discipleship

Victory Family Recovery Program
06.2019 - 03.2020
  • Participated in daily prayer and Bible Studies to improve spiritual growth.
  • Practiced reaching out to the public with my testimony
  • Participated in service work with other disciples throughout the city of Houston
  • Participated in Christ- Centered activities to improve moral standards and character building.

Education

High School Diploma -

Hastings High School
Houston, TX
08.2010

Skills

  • Implementing Policies
  • Check-In Procedures
  • Customer Service Standards
  • Guest Relations
  • Schedule Setting
  • Guest Accommodations
  • Conflict Management
  • Adjusting Schedules
  • Interpersonal skills
  • Generating Reports
  • Attention to detail
  • Empathy and understanding
  • Active listening

Timeline

Guest Services Coordinator

Sober Living Of America
10.2022 - 10.2023

Server

Kat'z Deli
04.2020 - 08.2022

Discipleship

Victory Family Recovery Program
06.2019 - 03.2020

High School Diploma -

Hastings High School

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Brandon Sutter