Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Sweeney

Santa Fe ,NM

Summary

Tech-savvy Mobile Expert known for high productivity and efficient task completion. Skilled in customer service, technical troubleshooting, and sales strategies. Excel in communication, problem-solving, and adaptability, ensuring success in rapidly changing environments. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

11
11
years of professional experience

Work History

Retail Store Manager

Wireless Vision, T-Mobile
Española, NM
08.2016 - 10.2024
  • Developed and maintained store policies and procedures.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Performed regular audits to ensure compliance with company standards.

Sales Associate

Shoe Box
Albuquerque, NM
03.2016 - 08.2016
  • I would help in assisting customers and help stock and clean the store
  • I would assist every customer that came into the store and push sales
  • I almost doubled the profit during my time there but didn't receive any type of commission only hourly
  • I left the company for T-Mobile due to the opportunity and commission potential

S&P Data
Rio Rancho, NM
07.2015 - 03.2016
  • Company Overview: S&P Data contracted out to Direct TV
  • I took inbound calls for parties interested in subscribing
  • The call center consisted of 200 agents and I was consistently recognized as an agent with the top 5% metrics as noted on our 'Top Sales Agent' board on a regular basis
  • I enjoy providing over the top customer service which was a major factor in my success with S&P Data
  • S&P Data contracted out to Direct TV

Delivery Driver/Cook/Cashier

Pizza 9
Albuquerque, NM
03.2014 - 07.2014
  • Company Overview: (Closed)
  • I was originally hired as a delivery driver but was a self starter in taking orders over the phone and in person, cashiering and preparing and cooking our entire menu
  • I was recognized as the 'Delivery Person of the Week' my entire tenure with the exception of one week
  • I prided myself and was recognized for the fastest delivery time, numerous customer compliments to management and was always happy to come in to replace a fellow employee that called in sick or needed off
  • I resigned my position when we moved to Rio Rancho which placed me an hour away from work and was not economically feasible for a 4-5 hour shift
  • (Closed)

Retail Worker/Drive-thru Specialist/Stocker

Krispy Kreme
Albuquerque, NM
10.2013 - 03.2014
  • I was originally hired to stock and fill in for counter-help but was quickly placed in the drive-thru specialists position which was busier than the front counter and they were in need of someone that was able to multi task while providing great customer service at a fast pace
  • During my term at Krispy Kreme, I was given the task of training new hires and report to management the progress of each individual
  • During my term at Krispy Kreme, the restaurant was recognized as one of the top five restaurants in Albuquerque by Albuquerque, The Magazine
  • I resigned my position in good standing giving two weeks notice in order to accept the position with Pizza 9

Education

High School Diploma -

School on Wheels High School
05.2013

Business Administration -

CNM-Main/Montoya Campus
05.2013

Skills

  • Mobile Application Development
  • Performance optimization strategies
  • Version control systems
  • API Integration
  • Java expertise
  • Continuous integration tools

Timeline

Retail Store Manager

Wireless Vision, T-Mobile
08.2016 - 10.2024

Sales Associate

Shoe Box
03.2016 - 08.2016

S&P Data
07.2015 - 03.2016

Delivery Driver/Cook/Cashier

Pizza 9
03.2014 - 07.2014

Retail Worker/Drive-thru Specialist/Stocker

Krispy Kreme
10.2013 - 03.2014

High School Diploma -

School on Wheels High School

Business Administration -

CNM-Main/Montoya Campus

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Brandon Sweeney