Dynamic Social Media Manager with a proven track record at Warrior All Access, enhancing brand visibility and engagement by over 30% through expert content strategy and social media coordination. Skilled in Adobe Creative Suite and fostering community engagement, I excel in multitasking and crafting compelling digital narratives that resonate with diverse audiences. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Creative Social Media Manager experienced in managing social media programs across several consumer properties. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation. Computer proficient with superb skills in Adobe, Photoshop, Canva,Filmora, CapCut.
Overview
27
27
years of professional experience
Work History
Social Media Manager
Warrior All Access
Honolulu,HI
04.2022 - Current
Increased customer engagement through social media.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Developed a website with content such as blogs, articles, and information about University of Hawai’i Football.
Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Care Assistant
Self Employed Services
Kaneohe, HI
01.2019 - 03.2022
Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Planned, prepared, and served meals and snacks according to prescribed diets.
Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
Ran errands for patients, did shopping, and picked up other necessities.
Scheduled and accompanied clients to medical appointments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Transported individuals to events and activities, medical appointments, and shopping trips.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Clerk
United States Postal Service, USPS
Hau'ula, HI
09.2008 - 12.2018
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone, email, or in-person to provide information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Streamlined package handling processes for improved delivery times and reduced damage incidents.
Processed bulk mailings for businesses, fostering strong professional partnerships within the community.
Improved workplace organization by implementing effective storage solutions for mailroom materials and equipment.
Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
Reduced wait times by efficiently organizing workload and prioritizing tasks during peak hours.
Managed daily cash transactions with accuracy, maintaining a balanced drawer and minimizing discrepancies.
Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
Promoted USPS products and services to enhance revenue generation while fulfilling customer needs.
Contributed to increased customer retention rates through personalized interactions showcasing commitment to quality service.
Enhanced customer satisfaction by providing efficient and courteous service at the postal counter.
Provided exceptional support during holiday seasons, adapting quickly to increased workloads without compromising performance.
Resolved customer concerns swiftly, promoting positive experiences and building lasting relationships with patrons.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Weighed mail and computed pricing amounts.
Provided service and sales to walk-in customers.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Used computer systems to track packages and update client information.
Utilized customer service skills to provide exceptional service for repeat clientele.
Assistant Produce Manager
Times Supermarket
Honolulu, HI
06.2006 - 09.2008
Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Participated in regular department meetings to discuss performance metrics, strategies for improvement, and upcoming promotional activities.
Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
Collaborated with store management to implement successful promotions and special events, boosting overall departmental sales.
Enhanced sales performance with consistent merchandising and attractive displays, showcasing seasonal items.
Developed strong relationships with vendors, negotiating better pricing and securing preferred delivery schedules.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Maintained a clean and inviting produce section, adhering to food safety guidelines and store standards for quality assurance.
Maintained produce area and kept produce storage area clean and sanitary.
Assisted customers with produce questions.
Cashier
Times Supermarket
Kaneohe, HI
08.1997 - 05.2006
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.