Brandon Trempert
Hilliard,OH
Summary
Dynamic leader with a proven track record specializing in operations management and customer relations. Excelled in fostering team unity, resolving complex issues, and driving operational effectiveness. Achieved high client satisfaction and loyalty through strategic relationship building and effective contract negotiations. Skilled in leadership and account management, ensuring long-term success and efficiency.
Overview
16
16
years of professional experience
Work History
General Manager
Vestis (formerly Aramark Uniform Services)
08.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Service Manager
Aramark Uniform Services
08.2021 - 08.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
District Manager
Aramark Uniform Services
09.2019 - 08.2021
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Developed strong relationships with clients, fostering mutually beneficial partnerships.
Associate District Manager
Aramark Uniform Services
02.2019 - 09.2019
Department Manager
The Kroger Co.
12.2008 - 08.2018
Education
BBA - Business Administration And Management
The Ohio State University
Columbus, OH01-2018
Associate of Arts -
Columbus State Community College
Columbus, OH01-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Customer relations
- Relationship building
- Contract Negotiations
- Account Management
Timeline
General Manager
Vestis (formerly Aramark Uniform Services)
08.2023 - Current
Service Manager
Aramark Uniform Services
08.2021 - 08.2023
District Manager
Aramark Uniform Services
09.2019 - 08.2021
Associate District Manager
Aramark Uniform Services
02.2019 - 09.2019
Department Manager
The Kroger Co.
12.2008 - 08.2018
BBA - Business Administration And Management
The Ohio State University
Associate of Arts -
Columbus State Community College
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